The posting
About Faire
Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.
We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this Role
Faire is a company invested in the importance of design—the Design team at Faire plays a central role in identifying and solving meaningful problems for our customers, designing for thousands of independent retailers and maker brands growing their businesses in our marketplace. As a Staff Product Designer on the Value pillar, you’ll join a close-knit, collaborative team that cares deeply about creating beautiful, intuitive experiences.
The Value team is hard at work creating the benefits, programs, and tools that help the small businesses who use Faire save time, save money, and get access to capital that they otherwise couldn’t get as independents.
This role will be leading Financial Products, the team responsible for Faire’s portfolio of financial benefits across both our retailer and brand audiences. Faire's financial products are among the most consequential and differentiated value props we offer our customers. We extend net-60 and net-90 payment terms to retailers on behalf of brands, offer our own payment method to retailers buying on Faire, and give financing to brands who are looking to expand their product lines. These products offer value that many independents simply cannot get on their own.
In this role, you’ll own this suite of product benefits and work closely with your PM, engineering, and DS partners, as well as our leadership and exec team, to shape the vision of what’s next for the evolution of our financial products. We're looking for a product designer who can not only drive adoption of our financial products ecosystem on the day-to-day, but also help develop the longer-term strategic roadmap for how financial products evolve as a core business line. The ideal candidate is excited about how to take complex and ambiguous problem spaces and turn them into meaningful customer experiences that drive real outcomes for real small businesses.
We're looking for candidates open to working in San Francisco, CA or New York City, NY.
What You’ll Do
- Define the vision and roadmap for Faire's financial products. Set the multi-year direction for how Faire Pay, net terms, brand financing, and future financial products evolve, and partner with your team to shape the roadmap to get there.
- Lead end-to-end design: from deep customer discovery and rapid prototyping through polished execution and production.
- Collaborate cross-functionally with Product, Engineering, Data Science, Finance, Risk, Legal, and Marketing to deliver benefits and tools that customers love and drive measurable business impact.
- Simplify complexity for a wide range of customers: turn complex financial concepts into clear and cohesive customer experiences that speak to a broad range of customers—from first time shop owners to enterprise brands.
- Prototype fearlessly using modern tools to explore new ideas, test assumptions, and accelerate innovation.
- Mentor and elevate other designers—sharing your craft, process, and storytelling approach to raise the bar across the org.
What You’ll Bring
- 10+ years of experience designing complex, high-impact digital products
- A proven track record of driving customer outcomes through complexity, including navigating deep tradeoff decisions and connecting design work to business metrics and team goals.
- Deep expertise in interaction design, visual craft, and systems thinking. Experience working on financial products or marketplace dynamics is a plus, but not required.
- A portfolio that shows strong craft, product thinking, and clear impact.
- Ability to set a vision, tell a compelling story, and align cross-functional partners and strategy around it.
- Curiosity for experimenting with new tools and workflows, including AI-integrated design and rapid prototyping
- A passion for collaboration, mentoring, and driving a culture of excellence in design
We value candidates that bring a range of experience from different industries and a variety of creative influences. If you’re a maker or retailer yourself and can bring first-hand experience and empathy for the small business and entrepreneurial journey, tell us your story!
Salary Range
San Francisco, CA and New York City, NY: the pay range for this role is $216,000 - $297,000 per year.
This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.
Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.
Why you’ll love working at Faire
- Flexible paid time off, plus company-wide recharge days
- Paid parental leave up to 16 weeks
- Comprehensive health coverage, with options varying by location
- Fertility and family-building benefits through Carrot, including a lifetime reimbursement allowance
- Mental health support and coaching through Modern Health
- Stipends to support your professional development, wellness, and work from home needs
- Employer-sponsored retirement plan, dependent on country of employment
Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)
Privacy
For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)
