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Open nowPosted 30 days ago

Dynamics 365 & Intelligent Automation Manager

Fairway Family Office AG

Where
Zürich, ZH, Switzerland
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Your applicationOpen nowDynamics 365 & Intelligent Automation ManagerFairway Family Office AG · Zürich, ZH, Switzerland
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The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 30 days ago

The posting

Responsibilities

MS Dynamics (Finance \& HR) – Administration \& Development:

  • Administer, configure, and customize the Finance and HR modules within Dynamics 365
  • Gather business process requirements from internal stakeholders; produce functional and technical concepts
  • Continuously optimize existing solutions in collaboration with business units and external providers
  • Own integrations with adjacent systems

AI / Automation \& Process Improvement:

  • Identify opportunities for artificial intelligence (AI) and machine learning (ML) to drive process improvements, including predictive analytics, automation, and intelligent reporting
  • Develop AI\-driven solutions: design and implement AI\-powered enhancements to existing systems and workflows, focusing on efficiency gains, automated report generation, anomaly detection, and forecasting
  • Intelligent automation: collaborate on the development, integration, and deployment of intelligent automation tools and modules—both internal and vendor\-supplied—to unlock data insights and streamline processes
  • Continuously look for ways to simplify, automate, and improve business processes through emerging technologies and innovations

Power BI Reporting \& Data Analysis (Transition Tool):

  • Design, develop, and maintain Power BI dashboards and reports for Finance, HR, and other business areas, serving as a bridge toward a fully AI\-driven reporting infrastructure
  • Perform data modeling, DAX scripting, and optimize data sources for performance to ensure reliable reporting in the short term
  • Ensure data accuracy, relevance, and usability of reports, while work is underway on implementing AI\-based solutions

Project Management \& External Vendor Coordination:

  • Setup and own end\-to\-end AI\-driven reporting projects planning, requirements management, execution, quality assurance
  • Manage and coordinate external implementation partners
  • Own Dynamics and Power BI projects end to end: planning, requirements management, execution, quality assurance
  • Accountable for on\-time delivery, budget tracking, and stakeholder communication
  • Drive change and risk management across active projects

Advisory, Stakeholder Support \& 2nd/3rd\-Level Support:

  • Advise and support internal stakeholders on Dynamics and Power BI questions
  • Run internal training sessions for power users and end users
  • Diagnose and resolve complex technical and functional issues in Finance/HR contexts
  • Document incidents and drive continuous improvement of support processes
  • Maintain ongoing documentation of project progress and outcomes

Cloud Backup Support:

  • Support the Cloud team with general cloud\-related administration, configuration, and operational tasks
  • Collaborate with internal IT teams and external service providers to troubleshoot and resolve infrastructure and end\-user issues
  • Support the continuous improvement, reliability, and security of cloud and local IT services

Requirements

  • 3\-5 years of hands\-on experience with MS Dynamics 365 Finance \& HR and Power BI, including demonstrated project leadership (planning, requirements management, change control, risk assessment, schedule and budget ownership)
  • Solid expertise in configuration, customization, and integration of Dynamics 365
  • Practical experience identifying and implementing opportunities for AI/ML, intelligent automation, and process improvement
  • Understanding of AI/ML concepts and their practical application to business processes, reporting, analytics, and automation
  • Experience developing, integrating, or implementing AI\-driven solutions, automation tools, or data\-driven workflows
  • Ability to assess and leverage both internally developed and vendor\-provided AI and automation solutions
  • Proven Power BI skills: report development, data modelling, DAX, performance optimization
  • Experience independently handling 2nd/3rd\-level support and complex troubleshooting
  • Experience with cloud technologies and general IT operations
  • Bachelor's degree or higher in Information Systems, Computer Science, Business Administration (IT focus), or equivalent qualification
  • Excellent written and spoken German; fluent English

Personal profile

  • Highly structured, analytical, and solution\-oriented mindset
  • Strong communication skills, both with internal stakeholders and ext j4id10418647a j4it1040a j4iy26a

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