The posting
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
Shift: Sunday - Wednesday: 8:00am - 6:30pm pst
About the Company
Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.
Role Summary
The Lead Maintenance Technician serves as the working technical lead for the maintenance team on shift, combining hands-on equipment maintenance with team coordination, task delegation, and shift-level oversight. This role is the primary point of escalation for technicians during the shift and works closely with the Facilities Supervisor or Manager to ensure preventive and corrective maintenance programs are executed on time and to standard. The Lead Technician is expected to model best practices in safety, workmanship, and documentation while driving accountability and productivity across the team.
Key Responsibilities
- Perform the full scope of maintenance technician duties, including PM completion, equipment repair, and facility upkeep (see Maintenance Technician job description for full task detail)
- Serve as the shift-level lead; assign, prioritize, and delegate work orders and PM tasks to technicians based on skill level, urgency, and operational impact
- Conduct shift start-up and handoff meetings, communicating open work orders, equipment status, and safety concerns to incoming and outgoing teams
- Provide real-time technical guidance and troubleshooting support to technicians; serve as the first escalation point for complex or unresolved maintenance issues
- Monitor shift performance against planned PM completion rates, mean time to repair (MTTR), and wrench-time targets; report variances to the Facilities Manager
- Review and approve completed work orders for accuracy, parts usage, and compliance with maintenance standards before closure in the CMMS
- Identify skills gaps within the team and provide on-the-job coaching, training, and mentorship to technicians
- Coordinate maintenance activities with operations supervisors to minimize equipment downtime impact on fulfillment throughput and SLAs
- Enforce all safety policies including LOTO, confined space, hot work permits, and PPE compliance; immediately address unsafe conditions or behaviors
- Assist in spare parts inventory management, including cycle counts, reorder recommendations, and proper storage practices
- Support root cause analysis (RCA) for repeat failures or critical equipment events; contribute to corrective action plans
- Assist the Facilities Manager with technician performance feedback, shift scheduling input, and continuous improvement projects
- Lead or participate in equipment commissioning, capital project support, and vendor coordination as directed
Qualifications
- 4–7 years of progressive maintenance experience in a warehouse, fulfillment, or industrial environment, with at least 1–2 years in a lead, senior, or training capacity
- Advanced knowledge of electrical, mechanical, pneumatic, and hydraulic systems; PLC experience (Allen-Bradley, Siemens) strongly preferred
- Demonstrated ability to prioritize tasks, manage a team workload, and adapt to shifting operational priorities in a fast-paced environment
- Proficiency in CMMS platforms; experience generating maintenance reports and tracking KPIs (PM completion rate, MTTR, equipment availability)
- Strong leadership, coaching, and interpersonal skills; ability to hold team members accountable while fostering a collaborative shift culture
- OSHA 30 certification required (or ability to obtain within 60 days of hire); additional safety certifications (NFPA 70E, forklift train-the-trainer) a plus
- Experience conducting or contributing to root cause analysis (RCA) and reliability improvement initiatives preferred
- Ability to read and interpret complex schematics, P&IDs, and OEM documentation
- Physical ability to perform the full range of maintenance technician duties, including lifting up to 50 lbs, working at heights, and operating in varying temperature environments
- Effective written and verbal communication skills for shift reporting, escalation, and cross-functional coordination
Working Conditions
Based in a fulfillment or vault facility operating on a 24/7 schedule. Shift assignment aligns with operational coverage needs. Exposure to varying temperatures, noise, and physical demands typical of a warehouse/industrial environment. PPE required at all times in operational areas. May be required to respond to critical equipment failures outside of scheduled shift hours.
Career Path
Next Level: Facilities Supervisor / Maintenance Manager → Manager, Facilities & Maintenance
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