The posting
Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us!
WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?
- At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission.
- Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.
- At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.
- Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.
The Program for Assertive Community Treatment (PACT) is an intensive, community-based multidisciplinary treatment team that provides person-centered care to a shared caseload of adults whose needs are not able to be met through traditional outpatient services.
The Mental Health Engagement Specialist (MHES) provides behavioral health services to individuals to generate referrals and promote client engagement. The MHES engages community partners and local hospitals to assist in the referral process and reduce barriers to PACT services. The MHES assists the program administrator and supervisors in screening referrals for minimum program criteria, assist in accurate tracking of PACT referrals, and updates to the electronic medical record. MHES provide backup and response services for unplanned client needs. Assistance and support include, but is not limited to, engagement, supportive listening, psychoeducation, skill building, crisis assessment and intervention, resource education, community referrals, and short term follow up with individuals in office or community-based settings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide episodic, trauma-informed, person-centered care utilizing evidence-based practices within scope of practice.
- Establish and maintain collaborative working relationships with clinical, administrative and support staff, community partners, clients, and family/natural supports.
- Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and procedures.
- Be the primary point of contact for clients and referrals sources when clients are in the process of enrollment.
- Establish relationships with key community partners to elicit additional PACT referrals and address any barriers to PACT services.
- Review referrals for basic admission criteria and connect to appropriate PACT supervisor for screening process. Manage tracking of PACT referrals.
- Meet with potential PACT clients and provide education on the PACT program and model.
- Coordinate and schedule community education presentations.
- Provide services and support to clients prior to their first outpatient appointment.
- Conduct risk assessments and when risk is indicated, review with a supervisor to determine the level of response needed to maintain the safety of the client or others, develop and implement safety plans, and provide crisis intervention and stabilization services as needed, including facilitating access to inpatient facilities for behavioral health care.
- Provide care coordination services to clients
- Comply with all state WAC requirements and FBH policies and procedures.
- Perform FBH charting requirements, correspondence, HRIS, and other paperwork in a complete and timely manner.
- Participate in required staff meetings, including regular supervision and weekly clinical staff meetings.
- Operate as a member of a multi-disciplinary team.
- Requires travel to see clients in the community and travel between work sites either via FBH owned Vehicles and/or personal vehicle.
- Other duties as assigned.
QUALIFIED APPLICANTS WILL HAVE:
REQUIRED:
- Bachelor’s degree in social work, psychology, or a related field from an accredited college or university.
- Must apply for a Counselor Agency Affiliated – Registered credential from the WA State Department of Health within 30 days of hire.
- Must have an unrestricted and valid driver’s license, be able to pass a motor vehicle screening and driving test, have active car insurance, and be willing to use their personal vehicle in the course of work.
PREFERRED:
- One year of experience working with people with a psychiatric impairment.
- Experience with crisis intervention.
KNOWLEDGE, SKILLS & ABILITIES:
- Knowledge of Washington Administrative Codes and statutes pertaining to the treatment and delivery of mental health services.
- Must possess excellent communication skills, including the ability to send and receive oral and written messages, in a clear, positive, prompt, and appropriate manner, while maintaining customer confidentiality.
- Demonstrated ability to apply active listening techniques conveying respect, professionalism, engagement skills, positive attitude, and empathy.
PHYSICAL, SENSORY & ENVIRONMENTAL:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- This position provided client services in-office and within the community at large on an occasional basis. Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large. Some environments may not be ideal in terms of cleanliness or being habitable.
- Occasional frequent travel between locations is required.
- The ability to drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles frequently is required.
- Daily use of a computer is required.
- May be required to life 10-20 pounds.
- Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens.
PAY RANGE (Hourly/ Non-Exempt): $25.89-$31.53
- All pay is based on longevity at Frontier Behavioral Health; thus, the starting pay for this position is $25.89 per hour.
Our Benefits and Perks are Amazing!
WE BELIEVE IN WORK LIFE BALANCE:
- Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment!
- Plus 9 Paid Federal Holidays!
- Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.
- Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.
BENEFITS: www.fbhwa.org/careers/benefits
- Medical, Dental and Vision
- Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.
- Flexible Spending Accounts
- Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.
PERKS: www.fbhwa.org/careers/perks
- Signing Bonus!
- No-cost licensure supervision for those pursuing clinical licensure.
- Federal and State Loan Forgiveness Program for qualifying Programs.
- Reimbursement of License/Certification application fee that is required for the position.
- Free Employee Assistance Program
- Staff Discounts at various FBH partners throughout Spokane!
Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.
