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Open nowPosted today

Senior Customer Financial Services Rep

FEDERAL EXPRESS (SINGAPORE) PTE LTD

Pay
SGD 4,100 – SGD 6,146 a month
Where
Singapore
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Your applicationOpen nowSenior Customer Financial Services RepFEDERAL EXPRESS (SINGAPORE) PTE LTD · Singapore
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Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

The posting

Job Description & Requirements

Position : Senior Customer Financial Service Representative

Location : Stationed in the FedEx APAC Financial Service Center, Singapore.

Responsibilities :

  • Perform Collection and improve AR performance of APAC customers
  • Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer AP/Logistics/management, etc.) to resolve issues that prevent customer payment performance
  • Following up with customer for payment via phone calls
  • Assisting customer in resolving billing related issues
  • Perform administrative tasks related to credit and collection

Requirements :

  • Diploma or degree holder.
  • Proficiency in written and spoken English.
  • Proficiency in written and spoken Japanese language as candidate will be covering Japan market. (in order to liaise with the Japanese speaking associates)
  • A team player with good customer service skills and results driven.
  • Good planning, organizational, problem solving and communication skills are essential.

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