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Open nowFirst seen 5 days ago

Almanca Bilen Müşteri Temsilcisi (Uzaktan)

FH Collective Academy3,475 open roles

Where
Antalya, Turkey
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Your applicationOpen nowAlmanca Bilen Müşteri Temsilcisi (Uzaktan)FH Collective Academy · Antalya, Turkey

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on FH Collective Academy's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Uluslararası bir dijital yayın projesinde görev almak üzere C1 seviyesinde Almanca bilen Müşteri Destek Uzmanları arıyoruz. Bu pozisyon tamamen home-office olup, Türkiye içinde ikamet eden adaylar için uygundur.

Maaş & Yan Haklar

  • 2025 yılı için net Maaş: 30.000 TL
  • Kalite Primi: %10
  • Yemek Kartı: 4.500 TL
  • Özel Sağlık Sigortası
  • Ekipman desteği: Laptop + Monitör

Pozisyon Hakkında

Bu rolde çevrimiçi içerik platformu kullanıcılarına teknik konular, hesap işlemleri, abonelik süreçleri ve içerik ile ilgili sorularda destek vereceksiniz. Destek; telefon, chat, e-posta ve sosyal medya kanalları üzerinden sağlanacaktır. İş modeli 5 gün çalışma + 2 gün izin şeklindedir.

Sorumluluklar

  • Kullanıcı sorularını hızlı ve çözüm odaklı şekilde yanıtlamak
  • Teknik problemleri analiz edip doğru yönlendirmeler yapmak
  • Chat, telefon, e-posta ve sosyal medya kanallarında etkili iletişim kurmak
  • Gerekli durumlarda farklı kanal kombinasyonlarına uyum sağlamak
  • Müşteri memnuniyetini ön planda tutarak profesyonel destek sunmak

Çalışma Modeli

  • %100 Home Office (Türkiye içi)
  • Çalışma ekipmanları şirket tarafından sağlanacaktır

Vardiya Saatleri

Yaz Dönemi:

  • 10:00 19:00
  • 13:00 22:00
  • 16:00 01:00

Kış Dönemi:

  • 11:00 20:00
  • 14:00 23:00
  • 17:00 02:00

Mola Düzeni:

  • 30 dk yemek molası
  • 3 × 15 dk kısa molalar

Eğitim Süreci

  • 10 iş günü
  • Online (Microsoft Teams)
  • Eğitim saatleri: 10:00 19:00
  • İlk eğitim grubu, projenin resmi başlangıcına kadar eğitime devam edecektir

Aranan Nitelikler

  • Almanca C1+ seviyesinde yazılı ve akıcı sözlü iletişim
  • Türkiyede ikamet etmek
  • Home office çalışma düzenine uygunluk
  • Güçlü iletişim ve problem çözme becerisi
  • Dijital platformlara ve teknolojiye ilgi
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against FH Collective Academy's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on FH Collective Academy's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    FH Collective Academy's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

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