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Open nowFirst seen 5 days ago

Danish-Speaking Customer Service Specialist

FH Collective Academy3,475 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowDanish-Speaking Customer Service SpecialistFH Collective Academy · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on FH Collective Academy's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Danish-Speaking Customer Service Specialist

Industry: Automotive Sector

Location: Braga, Portugal (100% Remote)

Work Model: Remote (Must reside in Portugal)

Contract Type: 6-Month Contract (Renewable)

Schedule: Monday to Friday, 07:00 – 19:00 (Rotative Shifts, Danish Schedule) | Weekends OFF!

Gross Salary: Competitive Industry Package

Benefits: Comprehensive equipment package + continuous professional training

Relocation: Not offered (Candidates must already reside in Portugal)

Role Overview

Are you a Danish speaker looking for a remote position in Portugal? Join our customer experience team supporting a world-renowned global brand! Deliver premium multi-channel support to Danish customers while enjoying a great work-life balance with free weekends.

Key Responsibilities

  • Interact with Danish customers across multiple channels: voice, email, and live chat.
  • Deliver exceptional service standards that mirror the quality and reliability of the brand.
  • Maintain precise CRM records and ensure swift follow-up on customer requests.
  • Proactively identify recurring customer concerns and share actionable feedback with supervisors.
  • Enhance brand retention by turning every inquiry into a positive customer experience.

Requirements & Qualifications

  • Native or C2-level proficiency in Danish.
  • Existing residence in Portugal with valid legal authorization to work.
  • Strong multi-tasking skills and comfort working across digital communication tools.
  • Passion for customer satisfaction and collaborative teamwork.
  • Availability to work rotational weekday shifts (07:00 – 19:00).

Work Logistics

  • Equipment: Shipped to your door if >50km from office; in-person pickup if 50km.
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