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Open nowFirst seen 5 days ago

French-Speaking Customer Service Specialist

FH Collective Academy3,475 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowFrench-Speaking Customer Service SpecialistFH Collective Academy · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on FH Collective Academy's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

French-Speaking Customer Service Specialist

Industry: Fintech & Financial Services

Location: Braga, Portugal (On-Site)

Work Model: On-Site (Braga Office)

Contract Type: 6-Month Contract

Schedule: Monday to Friday (07:00 – 19:00 shifts) + Saturdays (08:00 – 15:00) | Sunday + 1 Rotational Day Off

Gross Salary: Competitive local salary package

Benefits: Corporate Perks & Training

Relocation: Not offered (Local candidates in/near Braga only)

Role Overview

Ready to launch your career in financial services and consumer financing? Join our dynamic on-site team in Braga as a French-Speaking Customer Specialist for a leading European consumer credit platform! Help customers realize their life projects, personal loans, and financing goals with expert advice.

Key Responsibilities

  • Handle inbound phone inquiries from French clients concerning active credit accounts and new loan applications.
  • Analyze individual financial project needs and guide customers toward personalized financing options.
  • Cultivate high-value, long-lasting client relationships grounded in trust, clarity, and relational excellence.
  • Capitalize on cross-selling and commercial opportunities during customer interactions.
  • Ensure full regulatory compliance, data privacy, and precise file management according to financial standards.

Requirements & Qualifications

  • Native or C2-level fluency in French.
  • Must live in or very near Braga, Portugal (Strict on-site requirement).
  • Strong interpersonal skills, financial empathy, and active listening capabilities.
  • Rigor, integrity, and attention to detail when managing customer data and financial files.
  • Previous experience in banking, insurance, credit, or customer support is a plus.

Work Logistics

  • Equipment: Provided on-site at the Braga location.
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