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Open nowFirst seen 4 days ago

German + Spanish Speaking Customer Service Agent

FH Collective Academy3,475 open roles

Pay
€22,800 a year
Where
Madrid, Spain
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Your applicationOpen nowGerman + Spanish Speaking Customer Service AgentFH Collective Academy · Madrid, Spain

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on FH Collective Academy's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

German + Spanish Speaking Customer Service Agent

Location: Madrid, Spain Work Model: On-site Languages: German + Spanish Salary: €22,800 gross/year + €1,200 annual SRV bonus Schedule: Shifts between 07:00–16:00, 8-hour shifts

About the Role

We are looking for German and Spanish-speaking Customer Service Agents to join a customer support team in Madrid. You will provide professional assistance to customers while using your fluent German and Spanish communication skills.

Your Responsibilities

  • Provide customer support and assistance
  • Communicate with customers in German and Spanish
  • Handle customer inquiries in a professional and solution-oriented manner
  • Ensure a high level of customer satisfaction
  • Follow the required processes and procedures

Requirements

  • Fluent German
  • Fluent Spanish
  • Strong communication skills
  • Customer-oriented and professional approach
  • Availability to work on-site in Madrid
  • Flexibility to work shifts

What We Offer

  • €22,800 gross annual base salary
  • €1,200 annual SRV bonus
  • Comprehensive training
  • Initial 3-month temporary contract, with the intention to convert to a permanent contract
  • Shift-based schedule
  • Multiple start dates available

Training

Training is mandatory and will take place:

  • First 3 weeks: 09:00–15:00
  • Following period: 09:00–16:00
  • Final week: 09:00–17:00

The application process also includes a German video recording and a handwritten cover letter.

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on FH Collective Academy's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    FH Collective Academy's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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