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Open nowFirst seen 5 days ago

German-Speaking Billing Service Agent I Bulgaria I Relocation Support Available

FH Collective Academy3,475 open roles

Pay
€1,636 a month
Where
Sibiu, Romania
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Your applicationOpen nowGerman-Speaking Billing Service Agent I Bulgaria I Relocation Support AvailableFH Collective Academy · Sibiu, Romania

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Share of postings closed within
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  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

This role is based in Sofia, Bulgaria and provides a relocation package. The role is initially on-site in Sofia, with the possibility of moving to a hybrid model after 4 months for top performers.

Join an international team as a German-Speaking Billing Service Agent, supporting customers with billing-related inquiries and delivering a great customer experience.

Location: Sofia, Bulgaria

Work Model: On-site (for top performers hybrid work model after 4 months)Working Schedule: Monday to Saturday - Rotating shifts between 09:00 and 21:00

Compensation & Benefits

  • Base Salary: €1,636 gross/month
  • Billing Skills Bonus: €102.25 gross
  • Unlimited Sales Bonus: Top performers can earn more than €1,000/month
  • €1,000 Signing Bonus (€500 after training - €500 after 6 months)
  • Relocation Support: 2 weeks of Airbnb accommodation, Up to €255 reimbursement for flight ticket expenses, paid with the first salary
  • Additional Benefits: Monthly meal vouchers, Private health insurance, Fully covered Multisport card

What You'll Do

  • Assist German-speaking customers with billing-related inquiries.
  • Provide clear and professional customer support.
  • Help customers understand billing information and resolve related issues.
  • Maintain a high standard of customer service and communication.
  • Work closely with the team to ensure an efficient customer experience.

What We're Looking For

  • Strong proficiency in German C1/C2.
  • B1/B2 level in English
  • Customer-focused and solution-oriented approach.
  • Ability to work in a structured and professional environment.
  • Willingness to work on-site in Sofia.

If you speak German and are looking for an international career opportunity in Sofia, Bulgaria, we'd love to hear from you.

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