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Open nowFirst seen 5 days ago

Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon

FH Collective Academy3,475 open roles

Where
Florence, Metropolitan City of Florence, Italy, Remote
Work mode
Remote
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Your applicationOpen nowItalian Speakers | Customer Support, Content Moderation & Operations in LisbonFH Collective Academy · Florence, Metropolitan City of Florence, Italy, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on FH Collective Academy's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

We are currently hiring Italian-speaking professionals for multiple projects within a leading international BPO company in Lisbon.

These opportunities cover industries such as Social Media, Healthcare, Travel, Hospitality and Customer Experience.

COMPENSATION & RELOCATION PACKAGE

Average gross monthly package: €1,350

OR

€1,050 gross monthly package + accommodation package

For candidates relocating from outside the Lisbon area, company accommodation is available (Private room in a shared apartment, utilities included).

START DATES

  • 22 June 2026 – 15 July 2026

Several projects are available, and candidates will be matched according to their experience, skills and business needs.

AVAILABLE AREAS

Customer Support, Content Moderation, Digital Operations, Payments & Order Support, Social Media Operations, Travel & Hospitality Services

ADDITIONAL BENEFITS

Paid training

Private health insurance

Holiday and Christmas bonuses

International work environment

Employee discounts and company perks

Career growth opportunities

WHAT YOU'LL DO

Depending on the project, responsibilities may include:

Supporting customers via phone, email and chat

Resolving account, payment, order and service-related queries

Reviewing and moderating online content according to platform policies

Managing reservations and customer requests

Processing documentation and operational tasks

Collaborating with internal teams to resolve complex cases

Delivering high-quality customer experiences

REQUIREMENTS

Fluent Italian (C1-C2)

Good command of English (B2+)

Strong communication skills

Customer-oriented mindset

Previous experience in customer service, hospitality, content moderation, sales or operations is a plus

Ability to work in a multicultural environment

Flexibility to work rotational schedules when required

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One press. We do the rest.

  1. A CV for this posting

    Written against FH Collective Academy's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on FH Collective Academy's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    FH Collective Academy's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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