Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

Müşteri Hizmetleri Temsilcisi (Almanya Pazarı)

FH Collective Academy3,475 open roles

Where
Tunceli, Turkey, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowMüşteri Hizmetleri Temsilcisi (Almanya Pazarı)FH Collective Academy · Tunceli, Turkey, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on FH Collective Academy's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Almanca Bilen Müşteri Hizmetleri Temsilcisi (C1/C2)

Konum: Tüm Türkiye Home Office / Work at Home

Neden Bu Projede Çalışmalısın?

Büyük bir teknoloji marketi olan MediaMarkt & Saturn için çalışarak, güçlü ve uzun soluklu bir projede yer alacaksın.

Ekibimizde:

  • Sanal alım ortamı
  • Düzenli takım toplantıları, feedback oturumları, memnuniyet anketleri
  • Özel günlerde kutlamalar
  • Kariyer/terfi imkanları (mentörlük desteği + yöneticilerle birebir görüşme)
  • Hedeflerini tuttukça dönemsel ekstra bonuslar seni bekliyor!

Bu proje, düşük istifa oranı ve deneyimli, kalabalık bir ekip ile çalışmak isteyenler için harika bir fırsat.

İş Tanımı

  • Inbound çağrıları karşılama (ilerleyen süreçte mail + çağrı kombinasyonu da olabilir)
  • En sık karşılaşılan konular:
  • ️ En yakın mağaza bilgisi
  • Online iade işlemleri
  • Şikayet yönetimi
  • ️Stok ve rezervasyon (IBS) sorgulamaları
  • Günlük ortalama 5070 etkileşim yönetimi

Çalışma Düzeni

  • Hafta içi: 09:00 23:00 (Yaz dönemi 22:00ye kadar, kışın 23:00e kadar)
  • Vardiyalar: ️ 09:00 18:00 ️ 10:00 19:00 ️ 11:00 20:00 ️ 12:00 21:00 ️ 13:00 22:00
  • Split vardiya: 09:0013:00 / 18:0023:00 (78 haftada 1 kez)
  • Haftalık izin: Pazar sabit + 1 değişken gün
  • Günlük mola: 1 saat (toplam 9 saatin içinde)
  • Resmi tatillerde çalışma: x2 ücretlendirme

İşbaşı Eğitimi

  • Süre: 2 hafta (Hafta içi, online)
  • Saatler: 09:00 18:00 veya 10:00 19:00
  • ️Eğitime katılım çok önemlidir. Eğitim sonrası vardiyalı sisteme geçilir.

Ücret ve Yan Haklar

  • Net Maaş: 30.000 TL
  • Kalite Bonusu: Net maaşın %20sine kadar (2025 sonuna kadar geçerli)
  • Pluxee Kart: 4.500 TL
  • Özel Sağlık Sigortası: Mapfre (çalışan için)

Gereklilikler

  • Almanca C1/C2 dil seviyesinde olmak (zorunlu)
  • Akıllı telefon sahibi olmak (VPN uygulaması için gerekli)
  • Orta/ileri seviye bilgisayar becerisi
  • Müşteri odaklı, iletişim becerileri güçlü

Sana Ne Kazandırır?

  • Uzun soluklu, stabil bir projede çalışma fırsatı
  • Güçlü kariyer gelişimi ve yükselme imkanları
  • Motive edici bonuslar ve kutlamalarla dinamik ekip ruhu
  • Uluslararası bir markanın parçası olma fırsatı

Eğer Almanca dilinde akıcı ve teknoloji dünyasında kendine yer açmak istiyorsan, bu fırsatı kaçırma!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against FH Collective Academy's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on FH Collective Academy's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    FH Collective Academy's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.