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Open nowPosted 147 days ago

Customer Service Representative

fidelitybsg134 open roles

Where
System Service & Engineering, 205 Mosley Drive, Lynn Haven, Florida, United States of America
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Your applicationOpen nowCustomer Service Representativefidelitybsg · System Service & Engineering, 205 Mosley Drive, Lynn Haven, Florida, United States of America

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on fidelitybsg's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 147 days ago

The posting

System Service & Engineering is a Full Mechanical, Electrical, and Plumbing Services company that works on commercial facilities throughout Northwest Florida. We are seeking a detail-oriented and dependable Customer Service / Data Entry Coordinator to join our growing MEP team. This role is ideal for someone who enjoys working in a fast-paced office environment, providing excellent customer service, and supporting daily operations. Responsibilities

Answer incoming customer and client phone calls professionally Create and manage service tickets/work orders Assist with permit applications and tracking Perform accurate data entry and maintain records Support office operations and administrative tasks Communicate with technicians, customers, and internal departments Maintain organized documentation and files Cross-train to assist with billing and dispatching functions over time

Qualifications

Previous customer service and/or administrative experience preferred Strong computer skills required Proficient in Microsoft Word, Outlook, and Excel Excellent communication and organizational skills Ability to multitask and prioritize in a fast-paced environment Strong attention to detail and accuracy Team-oriented with a positive attitude and willingness to learn

Schedule

Monday – Friday 8:00 AM – 5:00 PM 100% in office

What We’re Looking For

Reliable and professional individual Strong work ethic and customer-focused mindset Someone eager to grow and learn additional operational functions within the company

What We Offer:

Competitive pay and benefits package Health and Wellness: Comprehensive medical, dental, and vision plans to keep you and your family covered, including free preventative care and affordable prescription options Life and disability insurance: Company-paid life insurance and disability coverage, with options to enhance your benefits Retirement Savings: 401(k) plan with a generous company match to help secure your future, with immediate vesting Paid Time Off: Enjoy holidays and a PTO plan that grows with your years of service Opportunities for career advancement and Professional Development: We provide education assistance to help you grow your skills and career Extra Perks: Flexible spending accounts, employee discounts, and 24/7 support through our Employee Assistance Program

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  2. 25 readers review it

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