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Open nowFirst seen 4 hours ago

Parts Counterperson

Fields Auto Group106 open roles

Where
St. Augustine, FL
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Your applicationOpen nowParts CounterpersonFields Auto Group · St. Augustine, FL
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The clock on this job

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8.2% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: first seen 4 hours ago

The posting

Fields Cadillac of St. Augustine is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.

As a family owned and operated business, our culture is defined by our shared beliefs in the importance of safety, integrity, courtesy, presentation, and efficiency. We strive to ensure a supportive and collaborative environment where team members are encouraged to grow and elevate their careers through promotion within the organization. https://fieldsautogroup.hireology.careers/

What We Offer

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee Vehicle Purchase Plans, Health and Wellness, Saturday Lunches, Discounts on Products and Services

Job Responsibilities

  • Assist all customers (retail and shop) in selecting the required parts in a friendly, professional, and efficient manner.
  • Inform customers about companion part requirements and specials,and expose them to the full product line.
  • Review body shop estimates to ensure parts ordered are correct and pricing aligns with estimates.
  • Deliver high levels of service to both internal and external customers.
  • Pull and fill orders from stock.
  • Notify the parts manager of out-of-stock parts or shop materials needing immediate attention.
  • Locate out-of-stock parts from external sources and submit emergency orders if necessary.
  • Notify service advisors and customers when special-ordered parts arrive.
  • Follow up on back-ordered parts.
  • Verify will-call and back-order files weekly; return or restock items not picked up or required.
  • Replenish assigned inventory daily.
  • Ensure all internal parts requests are billed on service repair orders.
  • Receive payment from retail customers or obtain credit authorization.
  • Ensure all sales charges are signed by customers and that customers receive their invoice copies.
  • Issue credit for returned parts, verifying the original invoice or number for accuracy.
  • Maintain orderly records of repair orders, invoices, insurance estimates, and special-order parts.
  • Set up orders for daily shipment, delivery, or pick-up.
  • Work with the parts manager to maintain a lost sales tracking program.

Job Qualifications:

  • CDK Preferred
  • Ability to perform arithmetic operations, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.

Job Requirements:

  • Valid Driver’s License.
  • Background and MVR Check Required
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