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Open nowFirst seen 2 days ago

Product Owner - Pólos

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 2 days ago

The posting

Principais Responsabilidades:

  • Liderar a visão e evolução dos produtos digitais voltados à operação dos Polos EAD e Semipresenciais, alinhando tecnologia, experiência do usuário e objetivos institucionais;
  • Definir e priorizar iniciativas de alto impacto que promovam escalabilidade, eficiência operacional e excelência acadêmica, com foco em automação, integração sistêmica e inteligência de dados;
  • Atuar como ponte entre áreas acadêmicas, comerciais, financeiras e tecnológicas, garantindo que as soluções digitais reflitam as necessidades reais dos stakeholders e suportem o crescimento sustentável da rede;
  • Impulsionar a adoção de ferramentas que melhorem a gestão, a comunicação, o engajamento e a performance dos mediadores, analistas e parceiros;
  • Desenvolver e acompanhar indicadores estratégicos de produto (ex.: tempo de repasse, SLA de atendimento, engajamento docente, conversão de vendas, expansão de rede), orientando decisões baseadas em dados;
  • Representar a voz dos usuários na definição de roadmap, garantindo que as soluções entreguem valor contínuo e estejam alinhadas com a jornada do aluno e a experiência dos Polos;
  • Identificar oportunidades de inovação e diferenciação no ecossistema digital da Cruzeiro do Sul Virtual, com foco em novos modelos de negócio, canais de venda e educação continuada;

Perfil Técnico:

  • Experiência comprovada como PO ou PM em produtos digitais complexos;
  • Domínio de ferramentas de gestão de produto (Jira, Confluence,Trello, Notion);
  • Conhecimento em plataformas educacionais, CRMs, ERPs e sistemas de integração (APIs, ETLs);
  • Familiaridade com análise de funil, jornada do cliente e métricas de produto;
  • Desejável experiência com automação de processos e IA aplicada a atendimento.
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