Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 7 hours ago

Automated Workflow Product Owner (Hybrid)

First Citizens Bank400 open roles

Where
Raleigh, North Carolina, United States
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAutomated Workflow Product Owner (Hybrid)First Citizens Bank · Raleigh, North Carolina, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on First Citizens Bank's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. First Citizens Bank postings stay open a median of 8 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 7 hours ago

First Citizens Bank median: 8 days open

The posting

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.

We are looking for candidates who live within a commutable drivable distance to our offices in Raleigh, NC or Phoenix, AZ.

The Automated Workflow Product Owner is responsible for ownership and delivery of an assigned set of Appian workflow products and use cases supporting banking operations. This role manages the product lifecycle from intake and business requirements gathering through development, testing, release readiness, adoption, and ongoing optimization, with accountability for realizing business outcomes. The Product Owner partners with business stakeholders and technology teams to align priorities, translate operational needs into clear user stories and acceptance criteria, manage and prioritize the product backlog, and coordinate delivery. The Product Owner ensures solutions address business requirements and applicable risks and controls. The role tracks product performance and business outcomes to improve workflow efficiency, user experience, and operational effectiveness.

Responsibilities & Qualifications

Duties & Responsibilities:

  • Collaborate with scrum teams to deliver solutions that streamline banking operations - Facilitate daily stand-ups, sprint planning, and retrospective meetings to ensure teams are aligned with delivery goals. Act as the primary liaison between development teams and stakeholders to translate business requirements into technical deliverables.
  • Partner with cross-functional teams to implement automation solutions aligned with business objectives - Engage with operations, compliance, and IT teams to identify automation opportunities that drive efficiency. Develop collaborative roadmaps to ensure integration and seamless deployment of solutions.
  • Track and report product performance metrics and KPIs, ensuring alignment with organizational goals
  • Create detailed reports on automation success metrics, including efficiency gains and cost reductions. Regularly update stakeholders on progress and performance, proposing adjustments as necessary.
  • Support risk management by ensuring automation products comply with relevant legal and compliance regulations. Perform compliance checks during the development lifecycle to mitigate potential risks.
  • Conduct day-to-day product management activities, including backlog grooming, user story creation, and sprint planning - Manage and prioritize product backlogs to meet sprint objectives. Draft detailed user stories and acceptance criteria to guide development efforts.

Position Specific Skills:

Knowledge of banking operations, including compliance, risk, and efficiency metrics. Experience with Appian or other similar tools in the automation industry.

Qualifications:

Minimum Required Education and Experience: Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Business Process Automation.

Preferred Qualifications/Skills:

  • Experience owning Appian or similar low-code workflow products, including process discovery, requirements definition, creation of user stories, testing, release readiness, and ongoing enhancements; banking operations experience preferred.
  • Ability to translate business needs into process flows, user stories, and acceptance criteria, and prioritize an Agile backlog based on business value, risk, dependencies, and delivery capacity.
  • Strong stakeholder communication, organization, and time management skills, with the ability to work independently, manage competing priorities, and collaborate with operations, technology, risk, and compliance teams.
  • Ability to track workflow performance, adoption, efficiency gains, and business outcomes to guide product improvements; proficiency in Microsoft Office Suite (Excel, Outlook, Word).

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

#LI-FA1

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against First Citizens Bank's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on First Citizens Bank's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    First Citizens Bank's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.