Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 58 days ago

Director, Digital Technology Engineering (Remote)

First Citizens Bank406 open roles

Where
Raleigh, North Carolina, United States
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDirector, Digital Technology Engineering (Remote)First Citizens Bank · Raleigh, North Carolina, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on First Citizens Bank's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. First Citizens Bank postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 58 days ago

First Citizens Bank median: 1 days open

The posting

Overview

This is a remote role that may only be hired in the following location(s): AZ, NC, TX.

This is a critical leadership role that sits at the intersection of technology strategy, engineering excellence, product partnership, and operational reliability. We are seeking a senior digital engineering leader with experience building and scaling custom banking platforms in a highly regulated, fast-paced, future focused environment.

We are seeking a highly accomplished Director, Digital Technology Engineering to lead a global organization of approximately 40 software engineering professionals responsible for the development, testing, delivery, and production support of our custom-built Commercial Banking digital platform.

This leader will own the end-to-end technology delivery lifecycle across multiple modules of our web and mobile banking platform, including software engineering design and development, quality engineering, release management, platform integrity, and Tier 4 production support. The role is accountable for ensuring the platform remains scalable, secure, resilient, and aligned with long-term business and technology objectives.

The ideal candidate combines deep technical expertise, exceptional people leadership, strong product partnership capabilities, and a passion for engineering excellence. They will play a key role in advancing our digital transformation strategy while operating within a highly regulated, security-first banking environment.

Responsibilities & Qualifications

Engineering Leadership & Delivery

  • Lead and develop a global engineering organization of approximately 40 professionals across the United States and India.
  • Own end-to-end delivery of multiple commercial banking digital platform capabilities across web, mobile, APIs, and supporting platform services.
  • Ensure predictable delivery of business features and strategic initiatives on schedule, within budget, and aligned with business objectives.
  • Drive a culture of accountability, innovation, continuous improvement, and engineering excellence.
  • Build and retain high-performing engineering teams through coaching, mentoring, succession planning, and talent development.

Product & Business Partnership

  • Establish deep partnerships with Product Management, Business stakeholders, Architecture, Cybersecurity, Risk, Compliance, and Operations teams.
  • Help to translate product vision and business priorities into scalable technology solutions and execution plans.
  • Partner closely with product leaders to balance feature delivery with technical debt reduction, modernization efforts, and platform sustainability.
  • Act as a trusted technology advisor to business and technology leadership teams.

Technology Strategy & Platform Ownership

  • Own the technology roadmap for assigned platform domains, ensuring architectural integrity and long-term return on technology investments.
  • Drive modernization initiatives that improve scalability, resiliency, maintainability, security, and operational efficiency.
  • Ensure alignment between engineering delivery, enterprise architecture standards, and strategic technology direction.
  • Maintain accountability for platform health, stability, performance, reliability, and technical risk management.

Engineering Excellence & Operational Discipline

  • Champion best practices across software engineering, quality engineering, DevSecOps, CI/CD, observability, and production operations.
  • Ensure the platform meets or exceeds all non-functional requirements (NFRs) including performance, scalability, availability, recoverability, observability, and maintainability.
  • Establish and monitor engineering KPIs and service level objectives for quality, reliability, delivery predictability, and operational excellence.
  • Provide executive-level visibility into platform health, delivery progress, engineering metrics, and operational performance.

Risk, Security & Compliance

  • Ensure adherence to all enterprise security, privacy, accessibility (ADA/WCAG), risk management, and regulatory requirements.
  • Embed security-first engineering practices throughout the software development lifecycle.
  • Partner closely with Cybersecurity, Risk, Audit, and Compliance teams to maintain a strong control environment.
  • Ensure technology solutions satisfy banking regulatory expectations and enterprise governance standards.

Continuous Improvement & Enterprise Leadership

  • Drive continuous improvement and standardization across the broader digital technology organization.
  • Contribute horizontally across Commercial Digital Services to strengthen engineering processes, governance, delivery practices, and NFR outcomes.
  • Lead initiatives focused on improving software quality, resiliency, delivery effectiveness, and operational maturity.
  • Foster a culture of measurement, transparency, and continuous learning.

Qualifications:

Bachelor's Degree and 8 years of experience in Information Technology including application development, support roles, and management. OR High School Diploma or GED and 12 years of experience in Information Technology including application development, support roles, and management.

  • 12+ years of progressive software engineering experience with at least 5+ years leading large engineering organizations
  • Proven experience leading teams of 25+ engineers, architects, QA professionals, and engineering managers in a global delivery model
  • Demonstrated success building and scaling custom-developed digital platforms rather than implementing commercial off-the-shelf solutions
  • Experience leading technology modernization and digital transformation initiatives within complex enterprise environments
  • Strong track record delivering large-scale web and mobile applications in regulated industries such as Banking, Financial Services, Insurance, Healthcare, or other highly controlled environments
  • Hands-on understanding of modern software engineering, cloud-native patterns, DevSecOps, and distributed systems
  • Experience managing full software development lifecycle including development, testing, release management, production support, and operational excellence
  • Strong executive communication and stakeholder management skills
  • Experience operating in Agile delivery environments at enterprise scale
  • Deep knowledge of secure software development practices and regulatory compliance frameworks
  • Vendor contract management & strong negotiation skills
  • Financial budget discipline and forecast management

Preferred Qualifications

  • Commercial Banking, Treasury Management, Cash Management, Payments, Lending, or Financial Services domain experience
  • Experience leading engineering teams supporting customer-facing digital banking platforms
  • Experience working in cloud and hybrid-cloud environments
  • Experience implementing accessibility standards and modern digital customer experience practices
  • Prior experience managing globally distributed teams

Technical Environment

Experience with many of the following technologies is highly desirable:

  • React.js, JavaScript, TypeScript leveraging an API-driven microservices architecture backend on a containerized platform
  • Red Hat OpenShift, RESTful APIs and event-driven architectures, Elasticsearch
  • Modern automation, testing, deployment, and release pipelines, Enterprise-grade platform monitoring, logging, alerting, and performance management

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against First Citizens Bank's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on First Citizens Bank's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    First Citizens Bank's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.