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Open nowPosted 3 days ago

Customer Service Representative I

First Hawaiian Bank124 open roles

Where
Kailua Kona, HI, United States
Work mode
On site
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Your applicationOpen nowCustomer Service Representative IFirst Hawaiian Bank · Kailua Kona, HI, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on First Hawaiian Bank's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. First Hawaiian Bank postings stay open a median of 5 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted 3 days ago

First Hawaiian Bank median: 5 days open

The posting

Job Description

First Hawaiian Bank is currently seeking a highly engaging, customer-focused, and goals-driven Customer Service Representative I to join our team at the Kona Branch.

Work Schedule:

Monday - Friday 8:00AM - 5:00PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary)

Compensation:

The salary range for the role is $21.00- $24.50/hr, commensurate with experience; plus sales incentives.

Responsibilities

In this role, you will provide quality customer service to bank customers both inside and outside the branch, promoting the Bank’s products and services which includes informing the customer of benefits and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting a professional image and appearance as a representative of the Bank.

Qualifications

The ideal candidate will have:

  • Associates degree in business and/or equivalent work skills required. Upon acceptance into the position, mandatory completion of FHB CSR School
  • Minimum of 2 years as a commercial savings teller in a financial institution (i.e., within FHB, minimum two years teller/clerk teller experience) or two years in a retail sales environment selling products and services
  • Strong verbal and interpersonal communication skills required to perform sales presentations to individuals and groups
  • Ability to use judgement and discretion regarding customer transactions and confidential information required
  • PC skills in word processing required
  • Must be able to type 35wpm
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    Written against First Hawaiian Bank's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on First Hawaiian Bank's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    First Hawaiian Bank's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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