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Open nowPosted 11 days ago

Bilingual Loan Collection Associate

First National Bank Texas143 open roles

Where
Killeen, TX, USA
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Your applicationOpen nowBilingual Loan Collection AssociateFirst National Bank Texas · Killeen, TX, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on First National Bank Texas's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. First National Bank Texas postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 11 days ago

First National Bank Texas median: 2 days open

The posting

* Work directly with the Loan Collection Manager to coordinate collection workflow activities * Locate and identify responsible parties through multiple channels and resolve past due amounts by negotiating payments, payment arrangements or other delinquency curing transactions a borrower may be eligible for. * Identify reason(s) for delinquency. * Research history on current loans. * Educate borrowers and co-borrowers about their payment obligation and the terms of their loans. * Convey the consequences of non-payment to borrowers and co-borrowers. * Create financial, administrative, and maintenance transactions * Verify points of contact for borrowers and co-borrowers (addresses, phone numbers, email addresses). * Maintain an advanced working knowledge of lending products, services and collection practices * Regular and predictable attendance and punctuality * Other duties as assigned

Physical Requirements: * Must be able to remain in a sitting stationary position for extended periods of time * Ability to lift up to 25 lbs * Constantly operate a computer and other office machinery

FNBT is an equal opportunity employer.

* At least 18 years of age * High School Diploma or Equivalent * At least 2 years of consumer collections in a tested FDCPA compliant call center environment. * Must be fluent in both English and Spanish verbal and written communication * Working knowledge of Microsoft Office, Excel * Good communication skills * Experience in customer service and direct contact with customers * Ability to organize and prioritize * Must successfully pass background investigation * Must be able to get along with co-workers and work effectively in a team environment

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