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Open nowPosted today

Customer Due Diligence Officer x27

firstrand24 open roles

Where
Gaborone
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Your applicationOpen nowCustomer Due Diligence Officer x27firstrand · Gaborone

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. firstrand postings stay open a median of 7 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

firstrand median: 7 days open

The posting

Job Description

Responsible for conducting Know Your Customer (KYC) and Customer Due Diligence (CDD) reviews to ensure that customer information is accurate, complete and compliant with regulatory requirements and the Bank's internal policies.

  • Verify client identities, supporting documentation and beneficial ownership information to ensure completeness and accuracy of KYC records.
  • Conduct periodic KYC reviews and client information updates in line with established risk classifications and review cycles.
  • Identify and resolve discrepancies, incomplete documentation and outstanding KYC requirements through engagement with relevant stakeholders
  • Support customer onboarding and KYC remediation initiatives while ensuring adherence to agreed turnaround times and service standards.
  • Promote and educate customers on the use of digital self-service platforms for KYC updates and maintenance.
  • Identify and escalate potential compliance breaches, unusual customer information and emerging financial crime risks.

Qualifications and Experience

  • Bachelor's degree in Banking, Finance, Business Administration, Accounting, Risk Management, or a related discipline.
  • 1-year relevant experience in Banking operations, KYC, customer onboarding, compliance or financial crime risk management.

Skills & Competencies

  • Analysis and attention to detail
  • Risk and Compliance Awareness
  • Stakeholder Engagement and Communication

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

12/11/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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