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Open nowPosted 42 hours ago

Medical Billing Customer Service Representative

Five Star Solutions82 open roles

Pay
$14 an hour
Where
Grand Forks, North Dakota
Work mode
Remote
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Your applicationOpen nowMedical Billing Customer Service RepresentativeFive Star Solutions · Grand Forks, North Dakota

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Five Star Solutions's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market. Five Star Solutions postings stay open a median of 22 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.3%7 days
  4. 17.6%14 days
  5. 34.3%30 days
  6. 43.5%60 days
This job: posted 42 hours ago

Five Star Solutions median: 22 days open

The posting

Are you a great communicator who enjoys helping people? Join our team as a Medical Billing Customer Service Representative and help patients navigate their billing questions with professionalism, patience, and care!

This is a remote position for individuals living in the states of: Alabama, Georgia, Idaho, Indiana, Iowa, Kansas, Louisiana, Michigan, Mississippi, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.

Responsibilities

  • Answer inbound calls regarding patient statements, insurance payments, and account balances.
  • Provide accurate information about patient accounts, billing history, and charges.
  • Process credit card payments over the phone.
  • Document call details, account inquiries, and actions taken.
  • Escalate complex billing disputes and concerns to the appropriate department.
  • Deliver friendly, professional service while handling sensitive billing questions.

Qualifications

  • 1 year of call center or customer service/office experience
  • Strong verbal and written communication skills.
  • Basic computer skills and the ability to learn new systems.
  • Excellent attention to detail and accurate documentation skills.
  • Ability to multitask and process information efficiently.
  • A calm, professional approach when handling challenging calls.
  • A patient-focused attitude and a commitment to quality customer service.

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

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One press. We do the rest.

  1. A CV for this posting

    Written against Five Star Solutions's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Five Star Solutions's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Five Star Solutions's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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