Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 8 hours ago

Technical Support Officer – Housing

Fix Space161 open roles

Where
Shefford, Bedfordshire, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnical Support Officer – HousingFix Space · Shefford, Bedfordshire, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Fix Space's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 8 hours ago

The posting

Technical Support Officer – Housing

Temporary Contract

Job Details

Client: Central Bedfordshire Council Service Area: Adult Social Care & Housing / Private Sector Housing Team Hours: 37 per week Start Date: 30 November 2026 End Date: 28 November 2027 Duration: 52 weeks Vacancies: 3

Working Pattern

Monday to Friday, 7.4 hours per day. No remote or hybrid working arrangement has been specified.

Location

Priory House, Monks Walk, Chicksands, Shefford, Central Bedfordshire, SG17 5TQ.

Pay

PAYE Rate: £17.96 per hour

Job Overview

Central Bedfordshire Council is recruiting three Technical Support Officers to support its Private Sector Housing service. You will act as a first point of contact for customers, manage a caseload of housing grants, keep applicants informed of progress, liaise with Technical Officers and contractors, and prepare financial documents.

Important – Please Read Carefully

This is a housing grants administration and customer support role. Candidates should be organised, confident handling sensitive enquiries, able to manage a busy caseload and comfortable with financial paperwork. Basic knowledge of housing grants legislation and welfare benefits is desirable, not mandatory.

Key Responsibilities

  • Act as the first point of contact for customers using the service
  • Progress a range of customer service enquiries, including sensitive matters
  • Manage a caseload of housing grant cases
  • Keep customers updated on the progress of their cases
  • Liaise with Technical Officers and contractors
  • Prepare financial documentation
  • Manage and prioritise a busy workload
  • Provide accurate, professional customer support

Essential Experience & Skills

  • Customer service and administrative experience
  • Ability to manage a busy workload and competing priorities
  • Strong communication and organisational skills
  • Ability to manage a caseload and keep customers informed
  • Professional handling of sensitive customer enquiries
  • Financial awareness and ability to prepare financial documents
  • Ability to liaise with colleagues and contractors

Desirable

  • Basic knowledge of Housing Grants legislation
  • Understanding of welfare benefits
  • Experience in local authority housing or housing grants administration

Additional Information

Target Interview: 16 November 2026, online via Microsoft Teams. Candidate Submission Deadline: 15 November 2026 (no time specified). Maximum CVs per Agency: 30. Compliance: Right to work in the UK, CV, Confidentiality Agreement, Enhanced DBS and two years references/work history.

Disclaimer

On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role.

I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto.

Job Reference: OR120272

Strict Screening Questions

  1. Do you have experience in housing administration, grants processing or customer service?
  2. Have you managed a caseload and kept customers updated on progress?
  3. Are you comfortable handling sensitive customer enquiries?
  4. Have you worked with technical officers, contractors or other service providers?
  5. Have you prepared financial documents or handled financial information?
  6. Do you have knowledge of housing grants or welfare benefits?
  7. Can you work Monday to Friday, 37 hours per week, at Priory House in Shefford?
  8. Are you available to start on 30 November 2026?
  9. Do you have the right to work in the UK and can you complete an Enhanced DBS check?

Skills: Housing Grants, Customer Service, Case Management, Administration, Financial Documents, Contractor Liaison, Customer Enquiries, Housing Services, Organisation, Welfare Benefits

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Fix Space's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Fix Space's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Fix Space's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.