Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 23 days ago

Neighbourhood Officer

flagshipgroup8 open roles

Where
Bury St Edmunds, United Kingdom; Newmarket, United Kingdom
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowNeighbourhood Officerflagshipgroup · Bury St Edmunds, United Kingdom; Newmarket, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on flagshipgroup's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 23 days ago

The posting

Do you enjoy being out and about in the community rather than behind a desk? Are you passionate about delivering excellent customer service and making a real difference to people's lives? Can you build strong relationships, solve problems independently, and take pride in creating safe and thriving neighbourhoods?

We're looking for a proactive and customer-focused Neighbourhood Officer to join our Neighbourhoods Team. This is a fantastic opportunity for someone who enjoys working within communities, building positive relationships with residents, and helping to create places where people can truly thrive.

As a Neighbourhood Officer, you'll be the visible presence within your neighbourhoods, ensuring communal areas, playgrounds and independent living schemes are safe, clean, welcoming and well maintained. You'll work closely with residents, helping to identify issues, provide practical support and contribute to creating thriving communities.

This is a varied, hands-on role where no two days are the same. You'll spend much of your time out in the community, engaging with residents, carrying out inspections and taking action to improve neighbourhood standards.

Location: Mobile covering Newmarket, Bury St Edmunds and surrounding areas

Hours: Full Time - 37 hpw - Monday to Friday

Contract: Permanent + company van

WHAT YOU'LL BE DOING

  • conduct regular inspections of neighbourhoods, communal areas, playgrounds and independent living schemes.
  • ensure communal spaces are safe, clean, tidy and free from graffiti, litter and fly-tipping.
  • build positive relationships with residents and become a trusted point of contact within the community.
  • identify neighbourhood issues and work collaboratively to find practical solutions.
  • provide practical support to residents where appropriate, including small assistance tasks such as changing a light bulb or cutting back a hedge.
  • deliver excellent customer service and communicate effectively with a wide range of people.
  • work independently to manage your workload and prioritise competing demands.
  • support the wider Neighbourhoods Team in delivering services that improve resident satisfaction and community wellbeing.

WHAT YOU'LL BRING

  • experience working in a customer-facing environment.
  • excellent communication and customer service skills.
  • confidence delivering complex or difficult messages in a professional and engaging manner.
  • strong relationship-building skills and the ability to work effectively with a variety of stakeholders.
  • ability to work on your own initiative and make sound decisions.
  • good IT skills, including proficiency in Microsoft Office and other digital systems.
  • full UK driving licence.

For further information on the role and its responsibilities, click here to view the Neighbourhood Officer - The Part I Play document.

WHY JOIN US

This role offers the opportunity to make a genuine difference to people's lives while developing your career within the housing sector. You'll strengthen your communication, problem-solving and customer service skills while building valuable relationships both within the organisation and across the communities you support.

WHAT WE OFFER

  • competitive salary - £30073.20 per annum
  • 25 days holiday + Bank Holidays (increasing to 28 days after 5 years service)
  • company van
  • family friendly policies
  • health and wellbeing support

For full benefit details, click here.

How to apply

To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job.

Important information

Closing Date: 5th October 2026 (Midnight)

Interview Dates: To be confirmed

About Us

Flagship Services is part of Bromford Flagship Livewest. By joining us, you become part of a one of the largest housing providers in the UK - delivering community-focused services across the East, Central and South West of England. We manage approximately 120,000 homes, serving around 300,000 customers, and with firm ambitions to deliver an additional 50,000 new homes by 2040. Join us to help create communities where people can put down roots, feel secure, and thrive.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against flagshipgroup's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on flagshipgroup's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    flagshipgroup's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.