Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 3 hours ago

Patient Services Coordinator

flexhr22 open roles

Where
Northfield, IL
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPatient Services Coordinatorflexhr · Northfield, IL

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on flexhr's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 3 hours ago

The posting

ABOUT THE ROLE

At Forward Focus, our front desk isn’t just an administrative function — it’s where the patient experience begins. As a Patient Services Coordinator, you’ll be the first face patients see and the first voice they hear. That matters here more than most places, because our patients aren’t strangers. They’re members of a practice built on genuine, personal relationships.

We’re looking for someone who brings natural warmth, steady composure, and a genuine care for the people they serve. This is a role where your personality is as important as your skills — and where you’ll feel the direct impact of your work every single day.

WHAT YOU’LL DO

Creating meaningful connections

  • Welcome patients with genuine warmth, making them feel like valued members of the Forward Focus family
  • Build personal relationships with patients over time — remembering their preferences and needs
  • Guide new patients through the onboarding process, helping them feel at home in our practice

Patient communication

  • Provide attentive, unhurried phone support for patients with a range of needs
  • Schedule appointments while ensuring patients receive the time and attention they deserve
  • Conduct reminder calls for upcoming appointments, including annual physical exams
  • Answer incoming calls warmly and direct messages to the appropriate clinical team members

Administrative support

  • Maintain patient records with meticulous attention to detail
  • Process office visit fees accurately and discreetly
  • Verify and update patient demographics and insurance information
  • Support the clinical team through scanning, emailing, faxing, and other administrative tasks

WHAT WE’RE LOOKING FOR

Skills & experience

  • Bachelor’s degree and a minimum of two years of work experience
  • Proficiency with Microsoft Office Suite
  • Excellent verbal and written communication skills
  • Strong organizational skills with careful attention to detail
  • Ability to manage multiple priorities while maintaining a positive, calm demeanor
  • Experience with electronic medical record (EMR) systems preferred but not required

Who you are

  • A natural connector — people feel welcome and at ease around you
  • Calm and patient, even during busy periods
  • Proactive: you anticipate needs and solve small problems before they become big ones
  • A team player who genuinely enjoys contributing to a shared mission
  • Committed to patient privacy and confidentiality in everything you do

■ Patient relations ■ Appointment scheduling ■ Phone support ■ EMR systems ■ Insurance verification ■ Team collaboration

BENEFITS

  • $25 - $30 /hr
  • Health and dental insurance
  • 401(k) with matching
  • Paid time off
  • Consistent Monday–Friday schedule (8:00am -4:30pm) — no nights, no weekends
  • Friday early finish at 3:00 PM

ABOUT FORWARD FOCUS

Founded in 2007 by Dr. Gary Schaffel, Forward Focus was one of Chicago’s first concierge medicine practices. We serve the North Shore with boutique locations in Lake Forest, Northfield, and Highland Park — combining today’s medicine with yesterday’s values. Every member of our team, from the front desk to the exam room, is part of the patient care experience.

Ready to apply?

If you’re someone who lights up a room, loves building relationships, and wants to be part of a team that genuinely cares about each other and its patients — we’d love to hear from you.

Forward Focus is an equal opportunity employer committed to building an inclusive team where everyone can thrive.

Flex HR uses AI tools for document drafting and meeting transcription only. All candidate evaluation and hiring recommendations are made by a human recruiter. Flex HR sources candidates through third-party platforms including Indeed and LinkedIn, which operate independently and may use AI within their own technology.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against flexhr's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on flexhr's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    flexhr's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.