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Open nowPosted 14 days ago

SPECIJALIST/ICA ZA OPERATIVNU I TEHNIČKU PODRŠKU

FlexiComm d.o.o.

Where
Croatia
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Your applicationOpen nowSPECIJALIST/ICA ZA OPERATIVNU I TEHNIČKU PODRŠKUFlexiComm d.o.o. · Croatia
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Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 14 days ago

The posting

FlexiComm d.o.o. je tvrtka specijalizirana za IT i telekomunikacijske usluge te pružanje operativne i tehničke podrške međunarodnim klijentima.

Tražimo odgovornu, organiziranu i analitičnu osobu koja će sudjelovati u svakodnevnom nadzoru i operativnom upravljanju telekomunikacijskim uslugama.

Glavni zadaci: • Nadzor rada telekomunikacijskih platformi i usluga • Praćenje kvalitete usluga i prepoznavanje nepravilnosti • Obrada i analiza operativnih podataka • Izrada redovitih izvještaja i evidencija • Obrada zahtjeva klijenata i poslovnih partnera • Komunikacija s međunarodnim klijentima i dobavljačima • Evidentiranje tehničkih problema i njihova eskalacija odgovornim osobama • Sudjelovanje u testiranju i optimizaciji telekomunikacijskih usluga • Održavanje operativne i tehničke dokumentacije • Ostali povezani operativni poslovi prema potrebama poslovanja

Rad uključuje korištenje specijaliziranih softverskih alata i telekomunikacijskih platformi. Za rad na specifičnim sustavima osigurana je interna edukacija.

Uvjeti: Minimalno srednja stručna sprema. Prednost kandidatima tehničkog, informatičkog ili ekonomskog usmjerenja. VŠS/VSS nisu obvezni. Prethodno iskustvo nije uvjet; prednost je iskustvo u IT-u, telekomunikacijama, korisničkoj podršci ili administrativno-operativnim poslovima.

Nudimo: • Rad u rastućoj IT i telekomunikacijskoj tvrtki • Rad s međunarodnim klijentima i poslovnim partnerima • Uvođenje u posao i internu stručnu edukaciju • Mogućnost profesionalnog razvoja u telekomunikacijskoj industriji • Rad u malom i fleksibilnom timu • Dinamično radno okruženje • Mogućnost postupnog preuzimanja složenijih zadataka i veće odgovornosti

Radni odnos zasniva se na neodređeno vrijeme uz probni rad u trajanju od 3 mjeseca.

Mjesto rada: Vukovar. Puno radno vrijeme, 40 sati tjedno, ponedjeljak – petak. Rad od kuće nije predviđen kao standardni oblik rada. Smjenski i noćni rad te dežurstva nisu predviđeni.

Prijave se primaju isključivo na [email protected]. Za prijavu je potrebno poslati životopis. Motivacijsko pismo nije obvezno.

Dodatna znanja i vještine:

• Dobro poznavanje rada na računalu • Poznavanje MS Office alata, posebno Excela • Dobro poznavanje engleskog jezika u govoru i pismu • Analitičnost, preciznost i odgovornost • Dobre organizacijske i komunikacijske sposobnosti • Samostalnost u izvršavanju zadataka • Spremnost na učenje novih tehnologija i radnih procesa

Programiranje, prethodno iskustvo s telekomunikacijskim platformama, poznavanje Linuxa ili baza podataka te telekomunikacijski certifikati nisu obvezni.

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