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Open nowFirst seen 38 hours ago

Service Now Developers

Flexstaf IT83 open roles

Where
Ontario, Canada
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Your applicationOpen nowService Now DevelopersFlexstaf IT · Ontario, Canada

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Early applications get read.

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Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 38 hours ago

The posting

Work onsite - 5 days per week; Location: Nepean, ON

Overview

Our client is seeking a highly skilled ServiceNow Senior Developer to support the implementation and enhancement of the ServiceNow CMDB and Security Operations capabilities. The successful candidate will be responsible for hands-on development, configuration, integration, scripting, testing, and platform optimization.This role requires extensive experience with ServiceNow development, Discovery, integrations, workflow automation, and CMDB configuration.

Key ResponsibilitiesPhase 1: CMDB Foundation (Primary Focus)

  • Configure and optimize ServiceNow Discovery schedules.
  • Install, configure, and maintain MID Servers.
  • Configure Discovery credentials and troubleshoot connectivity issues.
  • Develop and maintain Identification and Reconciliation Rules (IRE/IRR).
  • Configure CI class structures and CMDB relationships.
  • Build CMDB dashboards, reports, and health metrics.
  • Support business service mapping activities.
  • Develop and maintain demonstration environments and proof-of-concept solutions.
  • Perform code reviews, testing, and deployment activities.

Phase 2: Security Operations Enablement

  • Configure ServiceNow Security Operations components including Vulnerability Response and Incident Response.
  • Develop integrations with vulnerability management and security monitoring tools.
  • Configure automated workflows, routing rules, notifications, and assignment groups.
  • Implement SLA monitoring and escalation processes for security incidents.
  • Support security data ingestion, normalization, and workflow automation.

Required Qualifications

  • Minimum 5+ years of hands-on ServiceNow development experience.
  • Strong experience with:JavaScript Business Rules Client Scripts UI Actions Script Includes Flow Designer IntegrationHub
  • Experience configuring and supporting:ServiceNow Discovery MID Servers CMDB Identification and Reconciliation Engine (IRE)
  • Experience developing REST and SOAP API integrations.
  • Familiarity with ServiceNow Security Operations and associated data models.
  • Experience performing unit testing, troubleshooting, and production support.

Preferred Qualifications

  • ServiceNow CSA certification.
  • ServiceNow CAD certification.
  • Experience working with CMDB and Discovery implementations.
  • Experience integrating vulnerability scanners, SIEM platforms, or cybersecurity tools.
  • Knowledge of CSDM principles and Service Mapping.
  • Experience working in enterprise-scale ServiceNow environments.

Key Deliverables

  • CMDB configurations and enhancements.
  • Discovery and MID Server implementation.
  • Dashboards, reports, and monitoring solutions.
  • Security Operations workflows and automations.
  • Third-party security tool integrations.
  • Technical documentation, testing results, and deployment packages.

Success Factors

  • Delivery of a healthy, accurate, and scalable CMDB.
  • Successful integration of security tooling with ServiceNow.
  • High-quality, maintainable code aligned with platform best practices.
  • Strong collaboration with architects, stakeholders, and operational teams.
  • Commitment to utilizing OOTB functionality wherever possible to maintain platform upgradability.
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