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Open nowFirst seen 68 days ago

Corporate IT Lead

FlexTrade29 open roles

Where
London, England, United Kingdom
Work mode
Hybrid
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Your applicationOpen nowCorporate IT LeadFlexTrade · London, England, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on FlexTrade's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. FlexTrade postings stay open a median of 43 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 68 days ago

FlexTrade median: 43 days open

The posting

About Us

FlexTrade Systems is a provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions. Through deep client partnerships with some of the world's largest, most complex and demanding capital markets firms, we develop the flexible tools, technology and innovation that deliver our clients a competitive edge. Our globally distributed engineering teams focus on adaptable technology and open architecture to develop highly sophisticated trading solutions that can automate and scale with your business strategies.

At FlexTrade, we hold our values close to heart, with pride and gratitude, as they guide us in everything that we do. We are dedicated to giving our clients a competitive edge, taking ownership of our responsibilities, being flexible to adapt to ever changing environment and technology, bringing integrity to every interaction and we continue to improve, grow together and collaborate as one team. All of these while having fun truly makes FlexTrade a wonderful place to work.

The Team

The Corporate IT Team’s mission is to provide premier customer service globally and to enable FlexTraders with secure cutting edge, technology solutions to fulfil FlexTrade’s mission – Trade Your Best.

About You

FlexTrade Corporate IT is looking for a Corporate IT Lead to innovate and grow our Corporate Information Technology Services and improve our processes globally. We are looking for an individual who has passion, knowledge, drive, and most importantly, someone who loves what they do and who they do it with!

Responsibilities

  • Support Windows, Mac, Android, IOS environments and Linux environments
  • Support VDI, Desktop and Laptop environments
  • Support M365/Intune/Azure, Jira/Confluence, ServiceNow.
  • Lead/mentor a team of support engineers; take ownership of managing day to day BAU activities
  • Develop a team culture of analysing issues and identifying root cause.
  • Build/Drive a process-based culture. Own knowledge management (runbooks, troubleshooting guides)
  • Establish metrics - KPIs/SLAs. and build reports to measure the effectiveness of the team and operational efficiencies, run service reviews and drive continuous improvements.
  • Mange Major Incident, Incident, Problem and Change processes end-to-end (including RCAs and CAB coordination).
  • Manage Corporate IT projects including planned upgrades, tooling rollouts and patching.
  • Manage vendors and third-party support relationships.
  • Own budget planning and spend tracking for end-user and service operations.
  • Partner with InfoSec and application teams to maintain stable, secure services.
  • Communicate system issues, outages and business risks, including planned downtime and mitigations.
  • Conduct research to make evaluations and recommendations Be able to determine the appropriate technical tool to address the client's business needs.
  • Ensure compliance with policies, procedures and regulations to ensure sound business operations.
  • Degree in Engineering or Computer Science, or an equivalent combination of training and experience
  • Management experience of a global team.
  • Solid experience in the Desktop Support and or System Engineering
  • ITIL Intermediate Certification
  • Strong ITIL and Process Design Experience
  • Experience with and/or administrative Skills in the following: M365 including Teams Telephony, ServiceNow, Jira, Confluence.
  • Administering other resources such as Windows
  • Enterprise Server and Linux.
  • Strong customer service and orientation
  • Excellent analytical and problem-solving skills.
  • Excellent written and oral communication skills
  • Strong project management experience.
  • Ability and experience with on-premise and remote desktop and applications support

FlexTrade Systems, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

FlexTrade UK Ltd. conducts a pre-employment screening which consists of a Criminal History, Background and Credit Check for successful candidates.

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  1. A CV for this posting

    Written against FlexTrade's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on FlexTrade's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    FlexTrade's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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