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Open nowPosted 10 days ago

Regional Operations Specialist (m/f/d) - FlixBus

Flix124 open roles

Where
Belgrade
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Your applicationOpen nowRegional Operations Specialist (m/f/d) - FlixBusFlix · Belgrade

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Flix postings stay open a median of 23 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 10 days ago

Flix median: 23 days open

The posting

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

To support our growth, we are looking for a Regional Operations Specialist (m/f/d). In this role, you'll work directly with our bus partners, drivers, and operational stakeholders to ensure reliable, safe, and high-quality service delivery across the Serbian market. This role combines hands-on operational support, partner management, and data-driven decision-making to continuously improve network performance and customer experience.

This position will be based in Belgrade (hybrid model).

About the Role

  • Build, manage, and nurture strong relationships with our bus operators, ensuring smooth day-to-day operations and long-term partnerships
  • Train, support, and develop operator counterparts and drivers to meet our international quality and service standards
  • Onboard new bus partners onto our platform and systems while supporting the launch of new routes and operational initiatives
  • Monitor operational KPIs, identify areas for improvement, and proactively resolve operational risks and challenges
  • Drive and implement quality and safety improvement measures to enhance customer satisfaction and operational excellence
  • Travel across Serbia to conduct operator visits and audits, gathering feedback from bus operators, station personnel, and drivers.
  • Collaborate closely with Business Development, Network Planning, Authorizations, Customer Service, and other internal stakeholders to ensure efficient operations

About You

  • 3-6 years of experience in Operations, ideally within transportation, logistics, mobility, or a similar environment
  • Transportation industry experience and exposure to a fast-growing international environment is a strong plus
  • Strong analytical skills with proficiency in Excel, PowerPoint, and other Microsoft Office tools
  • Excellent communication and stakeholder management skills, with the ability to work effectively with partners, drivers, and local authorities
  • Proactive, hands-on, and solution-oriented, with a strong sense of ownership
  • Fluent in Serbian and English; additional regional languages are a plus
  • Willingness to travel across Serbia (up to 50% of the time); driving license is a strong plus

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!

What We Offer

  • Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
  • Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
  • Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
  • Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
  • Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.

To view more local benefits specific to each office location, please check out this link: Locations - Flix Career

Why Join Flix?

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path. As we continue to expand across the globe, you can make a real difference in how we work.

If you’re ready to grow and lead your journey, Flix is the place for you!

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