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Open nowPosted 29 days ago

Customer Service Representative

flowcontrol230 open roles

Where
Total Filtration Services, 755 West Big Beaver Rd, Troy, Michigan, United States of America
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Your applicationOpen nowCustomer Service Representativeflowcontrol · Total Filtration Services, 755 West Big Beaver Rd, Troy, Michigan, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on flowcontrol's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 29 days ago

The posting

Responsibilities: 

Enter customer orders and quotes into ERP system (Cloud Suite Distribution) Provide support for field sales team via quoting, order entry, and order statuses Assists field sales with new part setups, sourcing requests, and non-stocks with Corporate Purchasing Proactively identify issues and provide solutions. Provides suggestions for cost savings, process improvement and enhanced customer service Demonstrates product knowledge proficiency by utilizing all resources available to stay current Utilizing ticketing system for communications with internal and external customers (Zendesk) Work closely with other departments to provide exemplary customer service

  Qualifications:

Effective individual contributor with the ability to successfully work within a team Excellent oral and written communication skills Communicate and behave in a professional manner at all times Solid organizational skills with the ability to prioritize effectively Proficiency with Microsoft Office, including Outlook, Word, Excel and PowerPoint Demonstrated sense of urgency with the ability to meet appropriate deadlines Detail oriented and results focused Commitment to providing exceptional customer service to both internal and external customers Effective time management skills Good mechanical aptitude with the ability to quickly grasp technical information

  Required Experience & Educational Requirements:

3 years customer service experience in distribution preferred High school diploma or equivalency required

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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3×

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