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Open nowPosted 4 days ago

Jr. Credit Collections Analyst

flowserve381 open roles

Where
Queretaro BSC, Mexico
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Your applicationOpen nowJr. Credit Collections Analystflowserve · Queretaro BSC, Mexico

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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. flowserve postings stay open a median of 24 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 4 days ago

flowserve median: 24 days open

The posting

Job Summary: We are seeking a proactive and detail-oriented Collections Analyst to support our North America business. In this role, you will manage a portfolio of credit customers, drive timely collection of outstanding invoices, and maintain strong relationships with both internal stakeholders and external customers. You will partner closely with Finance, Sales, Credit, Cash & Bank, and the Flowserve Global Credit Center to improve cash flow visibility, resolve payment issues, and support accurate forecasting and compliance activities.

Responsibilities & Requirements:

  • Manage and actively collect a portfolio of customer accounts, ensuring open invoices are followed up on in a timely and professional manner.
  • Review daily customer payments, reconcile collection activity, and maintain accurate, transparent collection notes.
  • Communicate regularly with customers through email, phone, and Microsoft Teams to discuss payment status, payment commitments, invoice disputes, and resolution plans.
  • Provide biweekly portfolio status updates, highlighting collection challenges, unresponsive customers, rejected invoices, disputes, and recovery opportunities.
  • Collaborate with Finance to assess realistic collectible amounts and support cash forecasting based on customer payment commitments and account status.
  • Partner with Finance Business Partners, Regional Account Managers, Sales Representatives, Cash & Bank teams, and the Flowserve Global Credit Center to resolve collection-related issues.
  • Identify invoice, payment, and collection issues; open dispute cases and escalate complex matters when needed, serving as a first escalation point for Associate-level team members.
  • Review sales orders on hold, support month-end close activities, prepare SOX and audit evidence, and contribute to process reviews related to customer credit-line management.

Preferred Experience / Skills:

  • 0 - 2 years of relevant experience in collections, accounts receivable, credit, cash application, or a related finance function.
  • Secondary studies or a bachelor’s degree in Finance, Economics, Accounting, or a related discipline is preferred.
  • Experience supporting customers or operations in North America is an advantage.
  • Strong English verbal and written communication skills; additional language skills are a plus, depending on business needs.
  • Ability to build effective, professional relationships with external customers and cross-functional internal partners.
  • Familiarity with managing customers who purchase on credit, including payment terms, credit exposure, and collection follow-up.
  • Basic knowledge of ERP systems such as Oracle or SAP is preferred.
  • Proficiency with Microsoft Office, particularly Excel, Word, and PowerPoint.
  • Strong analytical, research, problem-solving, and organizational skills, with close attention to detail and a continuous-improvement mindset.
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