Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 18 days ago

Director, Client Operations

Flywheel1,864 open roles

Where
New York, New York, United States of America
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDirector, Client OperationsFlywheel · New York, New York, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Flywheel's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. Flywheel postings stay open a median of 32 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 18 days ago

Flywheel median: 32 days open

The posting

Agency:

Omnicom Media

Job Function:

Media

Job Subfunction:

Trading and Investment

Job Description:

Position Summary

The Director, Client Operations provides strategic and operational leadership for the Client Operations function, ensuring the successful delivery of client reporting, reconciliation, payment support, and operational services. This role partners closely with the SVP, Business Operations to establish priorities, drive operational excellence, and develop scalable solutions that support evolving business needs.

Working across Client Strategy, Investment, Operations, Client Finance, and agency leadership, the Director fosters cross-functional alignment, strengthens governance, and leads initiatives that improve efficiency, accuracy, and collaboration. The Director is responsible for building a high-performing organization that delivers consistent operational results while continuously enhancing processes and service delivery.

Key Responsibilities

  • Partner with the SVP, Business Operations to define and execute the strategic priorities of the Client Operations function.
  • Lead and develop the Client Operations team, establishing clear priorities, goals, and performance expectations.
  • Oversee the delivery of client savings reporting, reconciliation activities, payment support, and other operational services.
  • Build strong partnerships with Client Strategy, Investment, Operations, Client Finance, and agency leadership to improve cross-functional collaboration and execution.
  • Identify operational risks, resolve complex issues, and drive alignment across multiple stakeholders.
  • Develop and implement scalable processes, governance frameworks, and performance metrics that improve operational effectiveness.
  • Champion continuous improvement initiatives, including process optimization, automation, and standardization.
  • Monitor workload, resource capacity, and business priorities to ensure timely and accurate delivery of operational commitments.
  • Provide leadership on strategic initiatives and organizational change that enhance the effectiveness of the Client Operations function.
  • Foster a culture of accountability, collaboration, innovation, and continuous improvement.

$150,000-$160,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Flywheel's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Flywheel's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Flywheel's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.