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Open nowFirst seen 3 days ago

IT Manager

Focal Search Pte Ltd1,558 open roles

Where
Singapore
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Your applicationOpen nowIT ManagerFocal Search Pte Ltd · Singapore
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Focal Search Pte Ltd's own form.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Responsibilities:

  • Manage and maintain the company's IT infrastructure for both shore and sea-based operations.
  • Handle hardware issues reported by users and coordinate with vendors for solutions.
  • Oversee incident management and ensure timely resolution with vendors.
  • Manage software installations, updates, and troubleshoot connectivity issues.
  • Support users with access requests for guests and vendors.
  • Perform routine checks on hardware and software, resolving issues in coordination with vendors.
  • Handle procurement, repair, disposal, and sale of IT assets.
  • Administer IT policies, documentation, and user guides.
  • Stay updated on new solutions and recommend upgrades or improvements.
  • Work with the Systems Manager to support user needs.
  • Implement and manage network and endpoint security with vendors.
  • Develop and enforce cybersecurity policies across company systems.
  • Set up monitoring policies and ensure timely responses to alerts.
  • Collaborate with users to balance security with operational needs.
  • Regularly test for vulnerabilities and address potential risks.
  • Monitor and respond to security breaches and incidents.
  • Create and manage a cybersecurity incident response framework.
  • Provide regular reports on security issues and breaches.
  • Conduct routine cybersecurity awareness and training for users.
  • Oversee the recovery process after security incidents, following set guidelines.
  • Work with the Data team to implement and enforce data policies across systems.
  • Support Data Governance, Data Loss Prevention, and regular backups in coordination with vendors.
  • Supervise IT team members, including work schedules and training.
  • Assist with performance appraisals and provide daily operational guidance.
  • Collaborate with other departments to support their IT needs.

Requirements:

  • Proven experience in managing the M365 Business Suite, including services such as Azure Active Directory, Microsoft Exchange Servers, Security Policies, Defender, Intune, and SharePoint.
  • Skilled in deploying and managing desktops, laptops, and other work devices for both office and offshore environments.
  • Experience working with vendors to provide user support according to agreed SLAs.
  • Familiar with procurement, maintenance, on-site/off-site support, and handling the sale of used equipment.
  • Strong knowledge of networking, network hardware, and cloud infrastructure.
  • Proficient in managing both Windows and Mac devices.
  • Experience managing devices within an MDM setup connected to a domain.
  • Experienced in setting up, managing, and collaborating with vendors on security solutions.
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