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Open nowFirst seen 4 days ago

Key Account Manager (Maritime Software)

Focal Search Pte Ltd1,558 open roles

Where
Singapore
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Your applicationOpen nowKey Account Manager (Maritime Software)Focal Search Pte Ltd · Singapore
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

  • Oversee the onboarding and product training of new clients and take general accountability for the continued well-being, expansion, and contentment of existing clientele.
  • By giving the customer best practices for using the products, you can establish and grow strategic trusted advisor relationships at the highest relevant levels (Decision Makers, Champions, Economic Buyers).
  • Participate in the roadmap for product development and speak for the customer.
  • Collaborate on expansion, cross-selling, and upselling opportunities with the sales and product teams.
  • Use your expertise and product knowledge to make sure customers get the most out of the products.

Requirement:

  • English native
  • Experience with B2B companies and the maritime industry
  • A minimum of 2 years' experience in enterprise customer success, ideally in roles similar to those in the maritime sector, SAAS companies, B2B software, cybersecurity, or other related fields.
  • Technological expertise in software solutions (SaaS environment)
  • Process orientation, strong prioritization abilities, accountability, and individual organization are crucial.
  • prosper in an environment that is dynamic, fast-paced, and always changing.
  • an excellent communicator who works well in a team and is at ease handling several interfaces at once
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