The posting
Role Overview:
Oversee full-lifecycle execution of after-sales and long-term service agreements across the marine and energy sectors. Serve as the primary client contact while managing project delivery, budgets, cross-functional teams, and regional site activities to ensure profitability and customer satisfaction.
Key Responsibilities
- Project & Contract Delivery: Lead project handovers from Sales; oversee timelines, schedules, budgets, and milestones from inception to financial close-out.
- Stakeholder & Operations Management: Direct cross-functional teams (Engineering, Field Service, Suppliers, Workshops) and global service centers to fulfill contract deliverables efficiently.
- Client Relations & Growth: Act as the primary interface for customer communications, manage site access and regional meetings (including travel), and identify upselling opportunities beyond current contracts.
- Risk & Financial Control: Monitor profitability and costs, manage change orders and claims, resolve technical issues, and provide inputs for invoicing.
- Continuous Improvement: Streamline project management processes, maintain accurate digital records, and implement lessons learned.
Qualifications
- Experience: Track record in project management, after-sales, or long-term service agreements within marine, power, or industrial sectors.
- Technical & Academic Background: Degree in Marine or Mechanical Engineering (or equivalent experience) with strong knowledge of marine engines and power equipment. PMP or relevant technical certifications are a plus.
- Skills: Proficient in MS Office/Project and ERP systems (e.g., SAP); strong financial, analytical, and contract negotiation skills.
- Soft Skills: Excellent cross-cultural communication, problem-solving, stakeholder management, and team leadership.



