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Open nowFirst seen 3 days ago

Service Coordinator (NavComm)

Focal Search Pte Ltd1,558 open roles

Where
Singapore
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Your applicationOpen nowService Coordinator (NavComm)Focal Search Pte Ltd · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Focal Search Pte Ltd's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

  • Job Responsibility
  • Responsible for processing client inquiries via email and phone calls, as well as liaising with customers on service inquiries.
  • Customers must be contacted and provided with information in response to requests about accounts, products, and services.
  • Able to generate sales from consumer inquiries.
  • Liaise with consumers regarding fulfillment issues.
  • Handling and resolving consumer billing or service issues.
  • Answer consumers' inquiries about the services or products, as well as the organization's maintenance or operation.
  • Must ensure effective customer service by coordinating the customer's service requirements with other relevant departments as needed.
  • Proper planning for allocating service engineers to assigned jobs, as well as accurate records and timely mode.
  • Handling Purchasing items based on consumer requests and the ability to work under pressure.
  • Ensure that allocated vessels are continually monitored. Taking extreme precautions while assigning engineers to execute jobs.
  • Customer approval is always required for spares used by engineers onboard.
  • Take responsibility for completing work once engineers have submitted reports.

Job Requirements

  • Minimum of a diploma in electronics and electrical.
  • Minimum of 5 years' experience in the marine industry.
  • After two years of service, an existing Service Engineer will be promoted to Service Coordinator through an internal promotion process.
  • Leadership skills in allocating Service Engineers for given jobs.
  • The ability to express intense emotions in striking and suitable language, whether spoken or written, resulting in conviction or persuade.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Focal Search Pte Ltd's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Who got the interview, and who heard nothing

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