Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 4 days ago

Course Materials Campus Lead

Follett Corporation119 open roles

Where
Newport News, VA, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCourse Materials Campus LeadFollett Corporation · Newport News, VA, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Follett Corporation's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Follett Corporation postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

Follett Corporation median: 2 days open

The posting

Position Overview

The Course Materials Campus Lead is an administrator for a single in-store course materials department operations, including support of team member activities within the department and providing hands-on technical and functional guidance to aid in accomplishing financial and marketing objectives. Collects, edits, and oversees course materials orders to ensure accurate and timely availability of course materials. Interfaces regularly with faculty, students, and publishers to handle issues related to adoptions, selection, and buyback.

Demonstrates intermediate to strong knowledge of Follett systems and strategies (including Program, Academic Tools, System Integrations, etc.), the industry, and the competitive landscape to execute initiatives. Shows an understanding of how to drive profitable sales and control expenses. Effectively executes company programs and initiatives as directed by the Course Materials Operations and Retail Sales teams. Ensures compliance with company policies and procedures. Partners with various support teams to escalate issues and concerns for treatment and resolution.

Consistently demonstrates the Follett Values: One Team, Innovate & Create, Put People First, Do What's Right, Own The Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. Maintain availability that meets business needs.

Responsibilities

  • Supports the course materials department team members, including assigning and evaluating their work based on direction and strategy provided by CM or business operations, as well as participating in team member (seasonal mainly) interviewing, hiring, and training new team members.
  • Collaborates on setting staffing level expectations to support business needs. Develops staff and works to identify key talent to support the talent pipeline. Limited team members' supervision may be necessary seasonally. In partnership with the store manager, plans course materials department work calendar, and enforces policies related to specific tasks and activities.
  • Partners to create and maintain a Hassle-Free customer service culture focused on solutions-based selling and an exceptional customer experience. Assists customers and provides guidance to department team members around course materials buying decisions (new, used, rental, and digital). In partnership with the store manager, oversees the special-order functions. Resolves customer (faculty, staff, and students) concerns regarding service or product.
  • In partnership with store/course materials leadership, presents, interacts, and influences faculty, department chair(s), Dean, and/or administration on course materials issues, ensuring resolution for escalated issues, including input for strategy and goal development for the department and/or store.
  • Collaborates with store/course materials leadership, as appropriate, to analyze buyback trends, enrollment figures, adoption forms, and other information to determine order quantities and manage the disposition of text and ensure effective inventory management. Collects, oversees input, makes recommendations for store/course materials leadership approval, and responds to inquiries regarding course material data for orders, inventory, and market share, and makes recommendations to drive competitive position. In partnership with the store manager (or CM Market teams), creates a strategy to coordinate and create business improvements to increase sell-thru and market share. Monitors quantities and book condition during buyback and rental check-in to ensure saleable criteria.
  • Sources course materials from students, wholesalers, distributors, and publishers. Reaches out to publishers, faculty, and Follett partners to ensure customers are provided with a full range of course material options. Responds to inquiries regarding orders and inventory levels. All are based on direction and strategy from store/course materials leadership teams.
  • May stock course materials on shelves, pull merchandise for return and verify shipments against packing lists. May prepare merchandise for shipping to customers or publishers. Oversees invoicing, packing and shipping, and ensuring accuracy and timeliness. All are based on direction and strategy from CM Market Management teams.
  • Collects course materials information from school faculty and administration. In partnership with the store manager, calculates the quantities of course materials needed for the school term. Edits adoptions from faculty to ensure accuracy and follows up as necessary on missing/late adoptions. Enters course materials information into a computer to analyze inventory and purchasing purposes. Coordinates sales promotion activities, develops and implements advertising strategies, and prepares textbooks and non-related products for merchandise display.
  • Performs other related duties as assigned.

Follett Higher Education is a drug-free workplace environment.

  • Associate's Degree or equivalent.
  • 3-5 years of previous textbook experience handling progressively more complex functions desired, including 1-3 years of retail supervisory experience.
  • Computer literacy.
  • Strong communication skills (verbal and written).
  • Previous supervisory/management experience in the book or retail industry is desired.
  • Willingness to work a flexible schedule, including evening and weekend hours.
  • Able to consistently walk and stand; able to lift 25-50 pounds; ability to move merchandise using proper equipment.
  • General Computer Skills.
  • Travel: Minimal - less than 10%.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Follett Corporation's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Follett Corporation's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Follett Corporation's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.