Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 24 days ago

Program Manager - Night Operations

Fooda41 open roles

Where
Memphis, TN
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowProgram Manager - Night OperationsFooda · Memphis, TN

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Fooda's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 24 days ago

The posting

Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something. Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly. Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day. Position Overview

Fooda is seeking a hands-on Program Manager to lead onsite food service operations in the Memphis/Southaven area. This person will manage a team of approximately 6–10 Event Coordinators and oversee scheduling, payroll, restaurant partner relationships, service execution, and issue resolution across multiple nearby sites.

The Program Manager will serve as the primary point of contact for onsite operations, ensuring that team members and restaurant partners are prepared to deliver a reliable, high-quality experience. This highly visible role requires strong leadership, sound judgment, and the ability to remain organized and responsive in a busy, rapidly changing environment.

This is a full-time, onsite position with a fixed schedule five days per week. The role primarily supports nighttime operations and includes weekend on-call responsibilities. Candidates must be comfortable working at active construction sites, traveling between nearby locations, and spending extended periods outdoors.

What You’ll Be Doing

  • Lead day-to-day and shift-level food service operations across assigned locations.
  • Hire, train, schedule, coach, and manage a team of approximately 6–10 Event Coordinators.
  • Review timekeeping information and manage payroll processes accurately and on time.
  • Create and adjust employee schedules based on business volume, site activity, and staffing needs.
  • Serve as the primary onsite contact for the client, employees, restaurant partners, and internal Fooda teams.
  • Build and maintain strong restaurant partner relationships, including coordinating schedules, communicating site requirements, and addressing performance concerns.
  • Respond to service issues and escalations with urgency, professionalism, and sound judgment.
  • Provide weekend on-call support and respond to urgent staffing or operational issues when necessary.
  • Monitor service quality, attendance, staffing levels, and overall operational performance.
  • Ensure employees and restaurant partners follow Fooda standards, client requirements, and all applicable site safety and security procedures.
  • Communicate operational updates, risks, and staffing needs clearly to internal and external stakeholders.
  • Track key performance measures and use the results to identify trends and improve operations.
  • Manage multiple priorities and make real-time decisions in a high-volume, fast-paced environment.
  • Partner with Fooda’s Sales, Restaurant Partnerships, and Market Operations teams to support client satisfaction and account growth.
  • Develop and improve processes that increase efficiency, consistency, and service quality.
  • Support account-level financial processes, including payroll, invoice, receivable, and payable issue resolution.
  • Travel between assigned Memphis/Southaven-area sites, which are approximately 10 minutes apart.

Who You Are

  • You have 4–6 years of experience in operations, hospitality, food service, event management, account management, or a similar service-focused environment.
  • You have experience directly supervising employees, including hiring, training, scheduling, coaching, and performance management.
  • You are available to work a fixed, primarily nighttime schedule onsite five days per week.
  • You are willing and able to provide weekend on-call coverage.
  • You are comfortable working onsite in a high-volume, fast-paced construction environment.
  • You remain calm and solutions-focused when handling service disruptions, staffing challenges, and escalations.
  • You are highly organized and able to manage multiple locations, schedules, partners, and deadlines.
  • You build strong relationships with clients, employees, restaurant partners, and cross-functional teams.
  • You communicate clearly and professionally with frontline employees and senior stakeholders.
  • You are comfortable using Excel, scheduling and payroll systems, dashboards, and other internal tools.
  • You use operational data and feedback to solve problems and improve performance.
  • You are dependable, proactive, and willing to step in wherever needed to support successful service delivery.

Schedule, Travel, and Physical Requirements

  • This is a full-time position requiring onsite presence five days per week on a fixed schedule.
  • The role primarily supports nighttime operations and includes weekend on-call responsibilities.
  • Regular travel between nearby Memphis/Southaven-area sites is required.
  • Candidates must have reliable transportation and be able to travel between locations during the workday.
  • The position may require working outdoors for four or more hours at a time.
  • Candidates must be comfortable working outdoors in varying weather conditions and temperatures.
  • The role may require prolonged standing and walking throughout the shift.
  • All applicable construction-site safety, security, dress, and access requirements must be followed

What We'll Hook You Up With

  • Competitive market salary and stock options, based on experience
  • Comprehensive health, dental and vision plans
  • 401k retirement plan with company match
  • Paid maternity and parental leave benefits
  • Flexible spending accounts
  • Company issued laptop
  • Daily subsidized lunch program (ours!)
  • A fulfilling, challenging adventure of a work experience

Must be authorized to work in the United States on a full-time basis. No recruiters please.

The salary range for this role is between $60,000-$70,000 and is dependent on a number of factors, including but not limited to work experience, training, location, and skills.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Fooda's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Fooda's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Fooda's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.