Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 2 days ago

PLM Engineering Manager

Ford Global659 open roles

Where
Dearborn, MI, United States
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPLM Engineering ManagerFord Global · Dearborn, MI, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Ford Global's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. Ford Global postings stay open a median of 7 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 2 days ago

Ford Global median: 7 days open

The posting

Job Description

We are seeking an experienced PLM Engineering Manager to lead 3DEXPERIENCE customization, development, and high level escalation support. This pivotal leadership role will guide a team of 3DX developers, platform engineers, and release engineers. It will also connect Ford's business and engineering stakeholders with the hosting and infrastructure teams and with Dassault Systèmes.

The ideal candidate is a hands-on technical leader who understands the full 3DX architecture, from 3DPassport and 3DSpace through 3DSearch and FCS down to the database. You are equally comfortable reviewing a developer's trigger logic, analyzing a JVM thread dump during an outage, pushing a Dassault Systèmes Service Request up to R&D, and explaining the root cause to senior leadership in plain business terms. You set the engineering standards that keep Ford's heavily customized platform stable and upgrade-ready. A natural collaborator, you build trust across development, hosting, and business teams, and you thrive in a fast-paced environment where both delivery and accountability matter. This role is a people leader position but also highly technical.

Responsibilities

Platform Customization & Development

  • Customization Ownership: Lead the design, development, and delivery of all 3DX customizations, including data model extensions (type and attribute specialization, Unified Typing, policies, lifecycles), triggers, JPOs, MQL/TCL scripts, and EKL logic, using Dassault-supported methods.
  • UI & Widget Development: Guide the development of 3DDashboard widgets (JavaScript/UWA), web forms, tables, commands, and menus that improve the engineering user experience.
  • Integrations & Web Services: Own the technical design and support of integrations between 3DX and Ford enterprise systems, using 3DSpace REST APIs, custom web services, and middleware.
  • Security Model: Oversee People & Organization (P&O) configuration, including collaborative spaces, organizations, roles, security contexts, and access rules.
  • Engineering Standards: Define and enforce coding standards, code review practices, and source control for all 3DX development, so customizations stay upgrade-safe and technical debt stays low.
  • Requirements Intake: Partner with engineering, manufacturing, and program teams to turn business requirements into sound technical designs. Advise on "out-of-the-box vs. customize" decisions.

Level 3 Escalation & Incident Resolution

  • Final Escalation Point: Serve as the highest internal escalation point for critical (P1/P2) and complex incidents across the 3DX suite, including 3DSpace, 3DPassport, 3DDashboard, 3DSearch/3DIndex, FCS, 3DSwym, and native app (CATIA/DELMIA) platform interactions.
  • Root Cause Analysis: Lead deep diagnostics using application logs, MQL traces, JVM thread and heap dumps, database query analysis, and HTTP/network tracing to find the true root cause of failures across components.
  • Vendor Escalation: Own the relationship with Dassault Systèmes Support and R&D. Drive Service Requests to resolution, make sure reproducible test cases are provided, and validate the hotfixes Dassault delivers.
  • Incident Leadership: Serve as technical lead on incident bridges during 3DX platform outages. Coordinate rapid response across hosting, development, and supplier teams, and give clear, timely status to business stakeholders.
  • Problem Management: Own root cause reports and problem records, and drive permanent corrective actions so the same issues do not come back.
  • Shift-Left Enablement: Turn recurring L3 issues into knowledge articles, runbooks, and automated fixes so L1/L2 can resolve more issues and fewer reach L3.

Platform Stability & Lifecycle Management

  • Performance Optimization: Oversee platform performance tuning across JVM/TomEE configuration, database (Oracle/SQL Server), indexing, caching, and FCS file throughput.
  • Upgrade Readiness: Own the technical impact analysis of customizations for full upgrades, Functional Deliveries (FDs), and hotfixes. Lead regression testing and support cutover execution.
  • Change Management: Make sure all customizations and platform changes follow ITIL-aligned change management processes, are properly documented, and carry appropriate approvals before promotion through Dev, Test, QA, and Prod.
  • Automation: Drive the adoption of automation for deployments, bulk data operations, and platform health checks, fitting into the team's Ansible and CI/CD pipelines.

Capacity Planning & Team Leadership

  • People Leadership: Lead, mentor, and develop a team of 3DX developers and escalation engineers, including hiring, performance management, and technical career growth.
  • Resource Management: Lead capacity planning efforts, using Jira to track team bandwidth, forecast constraints, and assign resources against business priorities and escalation demand.
  • Knowledge Transfer: Build technical depth across the L1/L2 support organization through training, code reviews, and hands-on troubleshooting coaching.
  • Audit Support: Provide technical leadership and evidence for IT audits, ensuring 3DX customizations and changes comply with GRC, IFAR, and ASAR requirements.

Qualifications

Required Experience:

  • 8+ years of experience with Dassault Systèmes ENOVIA / 3DEXPERIENCE, including platform customization, development, and administration
  • 5+ years in software development, software engineering, and scripting with 3DX customizations including EKL, JPO, JAR, YAML, & supporting automation/pipelines.
  • 3+ years in an escalation & production support role, for enterprise Product Lifecycle Management (PLM) systems
  • 3+ years leading or managing technical teams in an enterprise environment
  • Proven experience managing vendor support escalations with Dassault Systèmes or comparable enterprise software vendors
  • Experience working in a fast-paced, flexible industrial systems team like Ford Motor Company
  • Expert-level experience using large language models and artificial intelligence

Technical Skills:

  • 3DX Customization: Expert-level knowledge of MQL, TCL, JPO/Java, triggers, and EKL, with a strong understanding of the 3DX data model (types, relationships, policies, P&O security) and Unified Typing.
  • DevOps Tooling: Familiarity with Git/GitHub, CI/CD pipelines (Jenkins, Tekton, GitHub Actions), and Infrastructure-as-Code (Ansible/Terraform).
  • Scripting Knowledge: Proficiency in scripting languages (Python, PowerShell, Bash) for automation tasks.
  • Web & Integration Development: Proficiency in JavaScript, 3DDashboard widget (UWA) development, and REST API/web service integration.
  • Platform Architecture: Deep knowledge of 3DX components (3DSpace, 3DPassport, 3DDashboard, 3DSearch/Exalead, FCS) and how they interact.
  • Diagnostics: Advanced skills in log analysis, JVM thread and heap dump analysis, and SQL performance analysis (Oracle and/or SQL Server).
  • Infrastructure Proficiency: Strong understanding of server operations (Linux/Windows), OS patching cycles, and network security (SSL/Firewalls).
  • Project Management Tools: Expert-level proficiency in Jira for backlog management, capacity planning, and reporting. Working knowledge of ServiceNow for incident, problem, and change management.
  • Preferred: CAA (C++/Java) development, SSO/SAML identity integration, and knowledge of automotive product development processes (BOM, engineering change, variant/configuration management).

Leadership Skills:

  • Technical Leadership: Proven ability to set engineering standards, guide design decisions, and raise the technical capability of a development and support team.
  • Strategic Communication: Proven ability to translate technical root causes and constraints into business impacts for senior leadership.
  • Process Rigor: Deep understanding of ITIL incident, problem, and change management principles and audit compliance (GRC/SOX).
  • Problem Solving: Excellent troubleshooting skills with a focus on root cause analysis and preventative measures.
  • Composure Under Pressure: Demonstrated ability to lead calmly and decisively during production outages and high-visibility escalations.
  • Collaboration: Demonstrated success building relationships across Development, Infrastructure, Hosting, Business, and vendor teams to deliver under aggressive timelines.

Licenses and Certifications:

  • Dassault Systèmes 3DEXPERIENCE Certification (Preferred)
  • ITIL Certification (Preferred)
  • SAFe / Agile Certification (Preferred)

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

  • As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
  • Paid time off and the option to purchase additional vacation time.

This position is leadership level 6 and ranges from $132,800-$250,800.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/LL6

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

#LI-OnSite

#LI-DS2

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Ford Global's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Ford Global's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Ford Global's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.