The posting
Job Description
Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.
Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide. Integrated Services creates and markets new customer products and experiences by integrating hardware, software, and services across Ford Blue, Model e, Ford Pro and Lincoln. Within Integrated Services, our Digital Product Team leads the charge on creating innovative software for our customers. Through listening to customers, research, and a deep understanding of the market, this team leads the future on how Ford can differentiate its vehicles and create experiences customers love. We are looking for passionate product professionals who will continue to help us redefine the future of mobility.
As a Digital Product Manager at Ford, you will work cross-functionally to ensure the products we build will meet and elevate our customer's experience. This role is Hybrid located in Dearborn, Michigan.
In this position...
You will lead the Fuel & Energy Management product area within Ford Pro's Operate domain. You will define connected experiences that bring together vehicle, fuel, charging, energy, and operational data to help customers improve efficiency, control costs, and support the transition across internal combustion engine (ICE), electric, and mixed-energy fleets.
Your mission will be to help customers reduce the cost and complexity of powering their fleets, regardless of vehicle or energy type.
Responsibilities
What you'll do...
- Own the global vision, strategy, and roadmap for Fuel & Energy Management across Ford Pro mobile and web applications, grounded in customer problems, business objectives, and market insights.
- Lead the end-to-end customer experience across discovery, delivery, launch, adoption, and continuous improvement, delivering solutions that serve ICE, electric, and mixed-energy fleets.
- Simplify complex fuel, charging, energy, and vehicle data into clear, actionable insights on consumption, cost, and efficiency, partnering with data, analytics, and engineering teams to ensure those insights are trustworthy.
- Establish product KPIs covering adoption, engagement, retention, operational value, and business performance, and use analytics, customer feedback, and experimentation to prioritize improvements.
- Define integration requirements and manage relationships with fuel, charging, energy, payment, and other ecosystem partners, evaluating build, buy, and partner opportunities.
- Conduct continuous customer discovery and present product strategy, performance metrics, customer insights, and roadmap recommendations to Ford executive leadership.
Qualifications
You'll have...
- 3+ years as a product manager, with successful product launches in the past
- 3+ years defining product vision, strategy, product roadmaps
- 3+ years experience with Figma's prototyping features and managing product development using Jira
- Ability to build and manage product backlogs; can define and prioritize product features
- Strong leadership and communication skills to manage stakeholders across the organization
- Experience successfully leading collaborative efforts among engineering, design, and business teams to achieve shared objectives."
- Experience working on hardware/software products
- A deep passion for your customers, their needs, and for building/shipping products to meet these needs
- Demonstrated effectiveness in complex organizations
- Solid analytical skills
- Familiarity with Agile Software Methodologies (Scrum, eXtreme Programming, Kanban)
- Strong interest in the automotive space
- Curiosity around new technologies and a strong desire for continued learning
- Proficiency in Microsoft Office Suite
Even better, you may have...
- Bachelor’s degree in Computer Science, Engineering, or Business
- 4+ years full-time professional experience
- Embedded software expertise
- Experience with businesses that operate fleets of vehicles or with fuel management, EV charging, energy management, fleet payments, or connected-vehicle data.
- Familiarity with commercial fleet operations and the needs of fleet managers, drivers, finance teams, and sustainability or energy leaders.
- Experience developing products that combine data from vehicles, infrastructure, customers, and external partners.
- Experience with subscription software, SaaS metrics, and product-led growth.
- Experience launching products in highly regulated and global markets.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision, and prescription drug coverage • Paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • Generous vacation time, sick/personal time, and paid holidays, including between Christmas Eve and New Year’s Day
This position is a salary grade 5-8, and ranges from $68,300-$192,900.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value. Internal applicants: moving into this role may result in an adjustment to your current compensation based on the posted pay range for this role, taking into consideration your qualifications and other relevant factors.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid with a requirement to be onsite four or more days per week.
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