The posting
Job Summary: Manage the full-cycle billing, cash application, and collections process. Ensure timely payment collection, resolve customer billing inquiries, and maintain accurate accounts receivable aging records in a fast-paced environment. Job Duties and Responsibilities:
Cash Application: Process customer payments, wire transfers, ACH deposits, and checks accurately. Collections Management: Contact past-due accounts to secure payment commitments. Aging Analysis: Review and reconcile AR aging reports to identify and escalate delinquent accounts. Dispute Resolution: Investigate pricing discrepancies, short pay, and billing errors across internal teams. Credit Evaluation: Assist with customer credit limit reviews and onboarding documentation. Month-End Close: Support AR ledger closing activities, reconciliations, and journal entries. Record Keeping: Maintain organized, audit-ready digital documentation for all transactions. Update and maintain customer portal. Customer Support: Build and maintain customer relations with timely and accurate communications resolving issues, requesting payments, and providing additional support as needed.
Qualifications:
Experience: 2+ years of high-volume Accounts Receivable and collections experience. ERP Proficiency: General proficiency with modern ERP systems (e.g., Epicor, NetSuite, SAP, Microsoft Dynamics, or similar platforms) and intermediate Excel (vlookups, pivot tables). Communication: Strong verbal and written negotiation skills with a customer-service mindset. Organization: High attention to detail and ability to prioritize competing deadlines. Education: High school diploma required; associate in accounting or finance preferred.
Working Conditions
Office environment



