Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 12 hours ago

IT Support (Copenhagen)

Formalize

Where
Denmark
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Support (Copenhagen)Formalize · Denmark

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Formalize's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 12 hours ago

The posting

In this IT Support role, you’ll be…

  • Responsible for our internal IT environment, serving as the single point of contact for the tools, hardware, and access that 200+ colleagues rely on every day.
  • The owner of our hardware and software lifecycle, managing procurement, provisioning, device enrollment, asset tracking, returns, repairs, and license administration end to end.
  • Working closely with People Operations on onboarding and offboarding, so new joiners have everything they need on day one, and leavers lose access the same day. Together with Security, Legal and our system owners, you keep access controls audit-ready.
  • Designing how we support colleagues across Europe. We will not hire IT support in every office, so you figure out how to give Milan, Munich and Madrid the same quality of support as Copenhagen, working with our office team as local hands.
  • A proactive operator and process builder. This is a hands-on role: you will fix things today and fix the reason they broke tomorrow, turning repeat requests into documented self-service guides.

Who is the Employee Experience Team?

Employee Experience is part of the People team and brings People Operations, Workplace and IT together. We share one responsibility: a seamless work experience, so every colleague can do their best work, whichever office they sit in.

IT Support sits in Workplace because the tools you work with, the access you need and the office you work from together decide how easily your work starts and flows. Eventually we aim to work from one front door for questions, one ticketing system and one knowledge base, so colleagues don’t need to know who owns what to get help.

What you bring

  • 2–5 years in IT support or service desk, ideally somewhere growing fast enough that you had to build processes, not just follow them.
  • Hands-on with macOS, device management (Kandji or Iru), Google Workspace, and an identity provider for SSO and access control.
  • Experience supporting colleagues remotely and across locations, and ideas on how to make that scale.
  • Real ownership: you break work into manageable pieces, take it to done with limited supervision, and flag early when something is slipping instead of hoping it resolves itself.
  • Clear communication in English: you keep people updated on status without being chased, and you can clearly explain a fix to a non-technical colleague.
  • A documenter by instinct: you'd rather write the process down once than answer the same question ten times.

What do we offer you?

  • A monthly salary ranging from 31,000 to 39,000 DKK.
  • Continuous development through a clear and transparent career framework, so you always know what the next step looks like through biannual growth talks and regular check-ins.
  • Thorough pre- and onboarding to set you up for success
  • A culture of ownership, trust, and independence with the support you need
  • An office-first culture in a central location in Copenhagen (Skelbæksgade 2), with benefits including pension, lunch, health insurance, and social events.
  • A strong team spirit where we celebrate wins and enjoy time together across offices
  • Our annual Global Summit, where the whole company meets and connects

Our recruitment process

  • Send your application and upload relevant information
  • 15–30-minute online interview with our Talent Acquisition team
  • 30-minute online interview with our Head of Operations
  • 30-minute online interview with our VP People (Hiring Manager)
  • Completion of Personality Assessment & Case Presentation
  • 60-minute in-person final interview with our Hiring Manager & other relevant stakeholder(s)

About Formalize

Formalize is a tech company founded in 2021 with offices in Aarhus, Copenhagen, Milan, Munich and Madrid. Currently, we are a team of +200 people from +30 nationalities operating in multiple European markets and are one of the fastest growing SaaS scale-ups. We thrive on ambition, deliver impact through pragmatism, and embrace passion and honesty. We are celebrating our wins, learning from our mistakes, and growing together as a team.

Our journey began within the whistleblowing compliance sector, highlighted by the award-winning Whistleblower Software by Formalize, laying the foundation of our success story. Now, we have extended our expertise to a larger compliance universe, including data compliance, risk, and privacy. Our Formalize product helps companies to effortlessly navigate and stay ahead in the ever-changing landscape of compliance. Our platform adapts to regulatory changes, continuously adapting to meet and foresee the evolving needs of our users, ensuring businesses remain compliant and confident in their operations.

Still curious? Read more about us here: About Formalize.

Ready to apply?

We will hold interviews and hire on an ongoing basis. For more information or questions, please contact the responsible recruiter in the Talent Acquisition team. Apply now with your resume and other relevant information through our Career Page. We look forward to

Posting text belongs to the employer. Removal requests: contact us.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Formalize's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Formalize's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Formalize's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.