The posting
About Us:
Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.
Our Mission:
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
Job Description
The Facilities Service Specialist at Opensity Solutions is responsible for delivering integrated workplace services, including mail, copy, reception, hospitality, and general facilities support to ensure smooth daily operations across client environments. This role provides front-line support for workplace services and contributes to a clean, organized, and professional office experience for employees and visitors. This position is classified as non-exempt.
Essential Job Responsibilities:
- Shift: M-F - 9:00 AM to 6:00 PM
- Performs office related duties including office moves, replicating appearance in new location; set up of new offices with supplies, ensuring all equipment is functional, and office is presentable; departures, removal of all files delivering them to appropriate personnel, packaging of personal items, and ensuring office is presentable for next occupant
- Sets up conference rooms, meeting special client requirements, including correct table set up, tables are clean, lighting / shading is functional, and room is presentable
- Performs facilities related duties including picture hanging, small furniture set up, infrequent assembly of small furniture and other special needs as required
- Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm
- Provide prompt response to requests and issues from facility occupants
- Participate in and document/report regular facilities inspections of:
- Wall paint and wall covering conditions Carpet and floor covering conditions
- Interior lighting Rips, stains, gashes, mars or other damage Lightbulbs or lighting elements to be replaced
- Conduct intra-office moves, involving contract movers
- Perform box moves
Qualifications:
- High School Diploma or GED
- 1+ years’ work experience in a customer services field
- Ability to communicate using a 2-way radio or similar device for internal department communications
- Be personable, articulate, knowledgeable and professional in presenting oneself when engaging with firm administrator and/or end users in scheduling or providing facility support services
- Ability to multitask with attention to detail
- Strong organizational and problem-solving skills
- Strong customer service and interpersonal skills
- Able to work independently with minimal direct supervision
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry items on a standard wheeled cart with a load capacity of 75 lbs
- Ability to walk, bend, kneel, stand or sit for an extended period
Compensation
The compensation range for this role is $23.00 to $24.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.
Benefits
All eligible employees receive access to a comprehensive benefits package, including:
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Paid Time Off (PTO)
#INDHP
Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.
Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.
We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.
Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.
