Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 21 days ago

Pharmacy Operations Specialist (PharmD)

Foundation Health14 open roles

Where
United States - Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPharmacy Operations Specialist (PharmD)Foundation Health · United States - Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Foundation Health's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. Foundation Health postings stay open a median of 12 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.5%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.1%30 days
This job: posted 21 days ago

Foundation Health median: 12 days open

The posting

About Foundation Health

Foundation Health is an AI operating system for pharmacy - built by a team who lived the problem firsthand, not one that came to healthcare from the outside. Every day, prior authorizations delay prescriptions, pharmacists lose hours to paperwork instead of patients, and prescriptions slip through the cracks between health systems. We believe thoughtfully applied AI can finally change that - deep, integrated infrastructure that streamlines how care is coordinated, purpose-built for the complexity of specialty pharmacy.

We're building toward a world where pharmacy teams spend their time on patients, not paperwork - where AI handles the routine so clinicians can focus on what only humans can do. Getting there takes the right people. We're looking for curious, ambitious folks who want to help solve healthcare's hardest problems - for our patients, our partners, and each other.

The Role

As a Pharmacy Operations Specialist (PharmD), you will support health system customers through every stage of their journey with our AI-powered digital pharmacy platform - from kickoff and go-live through long-term adoption and growth. You'll bring deep pharmacy and pharmacy operations expertise throughout the implementation process, helping customers configure the platform to optimize their workflows and training their teams with confidence. Once customers are live, you'll shift into a customer success motion helping drive adoption and identifying opportunities to maximize value/ROI for our health system customers.

This role is ideal for a PharmD who has worked for a health system pharmacy in infusion strategy, operations, and/or services, home infusion, and/or ambulatory infusion. You'll combine clinical and operational credibility with a structured, consultative approach across the entire customer journey.

What you'll do:

Implementation Support

- Support implementations as the clinical and operational subject matter expert from contract signature through go-live and stabilization

- Facilitate discovery sessions with health system pharmacy teams to understand workflows, system configurations, and operational requirements, translating these into a tailored implementation plan

- Configure and validate the platform against customer-specific pharmacy workflows, formulary structures, and operational protocols

- Help deliver training to pharmacist and technician end-users, ensuring teams are confident and competent ahead of go-live

- Participate in customer onsites, virtual meetings, and calls

- Help prepare customer-facing materials including training guides, onboarding documentation, and go-live checklists

- Serve as the voice of the customer internally, channeling implementation feedback and insights to the Product team to inform the roadmap

Post-Go-Live Support

- Support the ongoing customer relationship after go-live, particularly with peer pharmacists, pharmacy technicians, and/or health system leadership

- Partner with Customer Success to maximize adoption and usage, proactively identifying customers who may need additional support, training, or re-engagement

- Support regular business reviews with health system pharmacy leadership to assess value realization, surface challenges, and align on goals

- Drive ongoing training and enablement initiatives to ensure teams are fully utilizing platform capabilities

- Help identify and pursue expansion opportunities - including additional use cases, user growth, and new departmental adoption - in partnership with the Sales, Customer Success, and Account Management teams

- Serve as the voice of the customer internally, channeling post-go-live feedback and insights to the Product team to inform the roadmap

Cross-Functional Collaboration & Process Improvement

- Collaborate closely with Product and Engineering teams to surface product recommendations, configuration limitations, and feature requests

- Document implementation and post-go-live learnings, workflow patterns, and customer feedback to help build scalable playbooks

- Provide internal enablement to support teams on pharmacy workflows, terminology, and best practices

- Contribute to the development and maintenance of implementation and CS templates and internal resources

What we're looking for:

Required:

- PharmD required

- 3–5+ years of experience working for a health system pharmacy in infusion strategy, operations and/or services; home infusion, and/or ambulatory infusion required

- Experience using Epic or Cerner EHRs

- Proven ability to engage credibly with pharmacy leaders (e.g., Chief Pharmacy Officers, VPs/Directors of Pharmacy)

- Experience owning and nurturing customer relationships, including through business reviews, adoption tracking, and renewal support

- Strong project management and organizational skills - you keep things on track and follow through consistently

- Clear, professional communicator in writing and in meetings, able to translate pharmacy workflows into configuration decisions, training, and strategic conversations

- Proactive, ownership-oriented mindset - comfortable working in a fast-paced, entrepreneurial environment where flexibility and initiative are critical

- Proficiency with standard productivity and project management tools (e.g., Google Workspace, Slack, Microsoft Office)

Preferred:

- Experience with health system specialty and/or outpatient pharmacy workflows

- Experience at an early stage or growth stage healthcare technology company that supports health system customers

- Experience implementing healthcare SaaS, clinical informatics, or pharmacy systems (e.g., EHR, pharmacy dispensing, medication management)

- Familiarity with customer success methodologies, health scoring, or CRM tools (e.g., Salesforce, Gainsight)

- Familiarity with Atlassian products (Jira, Confluence) or Agile development processes

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Foundation Health's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Foundation Health's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Foundation Health's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.