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Open nowFirst seen 18 hours ago

Funeral Director

Foundation Partners Group LLC111 open roles

Where
Tucson, AZ, USA
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Your applicationOpen nowFuneral DirectorFoundation Partners Group LLC · Tucson, AZ, USA
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The clock on this job

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12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 18 hours ago

The posting

The Funeral Director manages all phases of the funeral arrangement, from setting up funeral services to final disposition.

Overview and Responsibilities:

  • Presents every client family with all service and merchandise options -- Every Family, Every Option, Every Time
  • Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
  • Acts to improve market share through participating in community events, groups, organizations, and other community relationships as assigned by your supervisor
  • Carries out additional projects and duties as assigned, i.e., car washing, building and equipment repair, pre-need arrangement planning
  • Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location
  • Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
  • Works on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, residence
  • Transfers decedents, dresses, and caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instruction obtained from the family
  • Meets with client families to listen, educate and arrange personalized funeral services and ensure their business experience with the business is of the highest quality
  • Utilizes systems/technology, i.e., Matthews/Aurora advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation
  • Completes tasks and details resulting from the arrangement conference
  • Ensures proper paperwork, including permits and certificates, is completed timely and follows relevant laws and regulations
  • Conducts and attends funeral services regularly, leading all post-service follow-ups as needed
  • Collects funds at the time of arrangement conferences

Requirements & Qualifications:

  • High school diploma or equivalent
  • Valid state-issued funeral director license (as per state licensing requirement)
  • Completed mortuary school
  • Minimum one year of experience in customer service and the funeral industry is preferred
  • Experience in making an initial transfer of decedent and funeral arrangement, and decedent care
  • Ability to keep licenses and continued education requirements current and in good standing
  • Ability to work on-call/first call, in rotation as assigned
  • Knowledge of Microsoft office suite (Word, Excel, PowerPoint)
  • Organizational and planning skills; time management skills, and the ability to prioritize work
  • Excellent oral and written communication skills, including the ability to effectively communicate with internal and external customers, community leaders, clergy, and client families
  • Able to multi-task, i.e., enter data into company POS while interacting with a client's family member's
  • Ability to stand for two or more hours without rest
  • Ability to move, push and pull heavy weighted items up to 150lbs safely
  • Valid state-issued driver's license with a clear driving record

#HP2023

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