The posting
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Nestled in the vibrant Marunouchi district, just minutes from Tokyo Station and Ginza, the newly renovated Four Seasons Hotel Tokyo at Marunouchi offers a rare sense of intimacy. With only 57 rooms and suites, the hotel welcomes guests into a tranquil sanctuary in the heart of Japan’s iconic capital. Reimagined as a contemporary manor, it combines elegant design with the warmth of home, offering an elevated expression of residential living. Highly personalised service, bespoke experiences and tailored itineraries unlock Tokyo’s endless possibilities for exploration, while memorable dining awaits at SÉZANNE, the award-winning French restaurant, and Maison Marunouchi, the hotel’s all-day bistro.
What you will do｜仕事内容
- Provide a variety of spa treatments in accordance with the spa menu and service standards. スパメニューおよびサービス基準に沿った各種トリートメントの提供
- Deliver personalized spa experiences based on each guest’s needs and preferences. お客様のご希望やニーズに合わせた、パーソナルなスパ体験の提供
- Introduce spa facilities, hotel services, home-care products, and relevant services to guests. スパ施設やホテルサービス、ホームケア商品などのご案内
- Maintain treatment rooms and work areas to ensure a clean, comfortable, and welcoming environment. トリートメントルームやワークエリアを清潔で快適な状態に維持
- Follow the hotel’s hygiene, health, and safety standards. ホテルの衛生・健康・安全基準に沿った業務の実施
- Work closely with team members and other departments to provide exceptional guest service. チームメンバーや他部署と連携し、質の高いゲストサービスを提供
- Participate in required training sessions and team meetings. 必要なトレーニングやチームミーティングへの参加
What you bring｜応募資格・求める人物像
- High school diploma or equivalent. 高校卒業または同等の資格をお持ちの方
- Spa, wellness, or holistic therapy qualifications are preferred. スパ、ウェルネス、ホリスティック分野の資格をお持ちの方歓迎
- Previous experience as a Spa Therapist or in a related role is preferred. スパセラピストまたは関連職種での実務経験をお持ちの方歓迎
- A passion for delivering personalized and high-quality guest experiences. お客様一人ひとりに寄り添い、質の高いサービスを提供することに喜びを感じられる方
- Strong teamwork and communication skills. チームワークを大切にし、周囲と良好なコミュニケーションを取れる方
- Flexibility to work according to operational needs and shift schedules. シフトや業務状況に応じて柔軟に勤務できる方
- Ability to communicate in English. 英語でのコミュニケーションが可能な方
What we offer｜福利厚生
Competitive salary, wages, and a comprehensive benefits package 経験・スキルを考慮した給与および充実した福利厚生
Excellent training and development opportunities 充実した研修およびキャリア開発の機会
Complimentary accommodation at other Four Seasons Hotels and Resorts Four Seasons Hotels and Resortsでの無料宿泊制度
50% F&B outlet discount at other Four Seasons Hotels in Japan, except SÉZANNE 日本国内のFour Seasons Hotelの料飲施設50％割引（SÉZANNEを除く）
Complimentary employee meals 従業員食堂での食事提供
Social insurance 社会保険完備
Defined contribution pension plan 確定拠出年金制度
Annual health check-up 年1回の健康診断
Schedule & Hours｜勤務時間
40 working hours per week.
10 days off every month except February （9 days） * Successful candidates must possess legal work authorization for Japan and be fluent in English and Japanese business communication.
週40時間勤務。休日は月10日です。ただし、2月のみ月9日となります。
採用にあたっては、日本で適法に就労できる資格を有していることが必須となります。また、業務上のコミュニケーションに必要な日本語および英語のビジネスレベルの語学力が求められます。
