Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 16 hours ago

QuickBooks Support Specialist

Fourlane2 open roles

Pay
$45,000 – $55,000 a year
Where
Georgia, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowQuickBooks Support SpecialistFourlane · Georgia, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Fourlane's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. Fourlane postings stay open a median of 20 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 16 hours ago

Fourlane median: 20 days open

The posting

QuickBooks Support Specialist (Remote)Location: 100% Remote / VirtualMust Reside In: Austin, TX or any of the following states – AL, AZ, CO, CT, FL, GA, IL, NC, NV, OH, OR, SC, TN, TX, VA, WI.Job Type: Full-Time, Exempt (Salaried)Compensation: $45,000–$55,000 base salary + quarterly bonus opportunities Position Overview Fourlane is seeking experienced, customer-focused QuickBooks Support Specialists to join our Support team. In this role, you will help customers troubleshoot technical issues, navigate software conversions, and get the most out of their QuickBooks products. The ideal candidate enjoys solving problems, has strong technical aptitude, and takes pride in providing excellent customer service while collaborating with internal teams. Why Work at FourlaneAt Fourlane, our success is built on two things: the results we deliver for our clients and the growth of our people. This role is more than day-to-day accounting support – it’s an opportunity to solve real business problems, design smarter systems, and help clients transform how they operate financially.We’re a people-first, fully remote company where collaboration, growth, and purpose are built into the work. At Fourlane, you’re never siloed – by role, industry, or client. You’ll collaborate with a diverse team of experts, work on meaningful projects together, and continuously expand your skills while shaping a career path that’s truly your own. What our people are saying:“What I love most about being at Fourlane is the sense of purpose and collaboration. Every day, I get to contribute to meaningful work with my clients while being surrounded by people who support, inspire, and challenge me to grow. It’s more than just a job – it’s a place where I feel valued.” Key Responsibilities Technical Support & Troubleshooting

Provide technical and functional support for QuickBooks products, including QuickBooks Online, QuickBooks Desktop, QuickBooks Enterprise, Intuit Enterprise Suite (IES), and related products such as Intuit Payments and Payroll. Triage, diagnose, troubleshoot, and resolve customer issues involving software errors, company files, performance, and product functionality. Assist customers with software setup, configuration, updates, upgrades, and general product navigation. Research complex technical issues and coordinate escalations with Intuit, third-party providers, or internal specialists when appropriate. Provide customer training and guidance on QuickBooks functionality and best practices.

Software Conversions & Integrations

Assist with software conversions and migrations involving QuickBooks Desktop, QuickBooks Online, IES, and other accounting systems such as Sage 50. Support conversion testing, troubleshooting, validation, and post-conversion assistance. Troubleshoot third-party application integrations, including connectivity and synchronization issues. Collaborate with internal specialists to resolve more complex conversion and integration challenges.

Customer Support & Case Management

Manage customer support cases from initial contact through resolution, including timely communication and follow-through. Maintain accurate customer records, case notes, time entries, and documentation in internal systems. Manage customer appointments, support commitments, and competing priorities. Take ownership of customer issues while recognizing when additional assistance or escalation is needed.

Cross-Department Collaboration

Collaborate with Fourlane's Sales and Services teams to provide a seamless customer experience throughout onboarding, implementation, and ongoing support. Partner with consulting and implementation teams to resolve technical challenges and support customer transitions. Work with Sales to address product questions and identify opportunities for additional products, training, or consulting services. Recognize when customer needs extend beyond the scope of Support and coordinate appropriate internal handoffs.

Required Qualifications

Minimum of 2 years of relevant experience in QuickBooks, accounting software support, technical customer support, or a related role. Hands-on experience using or supporting QuickBooks Online and/or QuickBooks Desktop. Strong technical troubleshooting, analytical thinking, and problem-solving skills. Experience diagnosing and resolving customer-facing software issues. Excellent written and verbal communication skills. Strong organizational skills, time management, and follow-through. Ability to work independently in a remote environment while collaborating effectively with a team. Willingness to learn new software products, technologies, and internal processes.

Preferred Qualifications

Experience supporting QuickBooks Desktop, QuickBooks Enterprise, or Intuit Enterprise Suite (IES). Experience with accounting software conversions or migrations, including QuickBooks or Sage 50. Experience troubleshooting third-party integrations, connectivity issues, or data synchronization errors. Familiarity with accounting fundamentals, including accounts payable, accounts receivable, reconciliations, and financial reporting. Experience supporting multiple businesses or QuickBooks company files. Experience with Salesforce or other CRM and case management systems. Experience collaborating with Sales, Consulting, Implementation, or other customer-facing teams.

Who We're Looking For We're not simply looking for someone who knows how to use QuickBooks. We're looking for someone who enjoys figuring out why something isn't working and how to fix it.

If you have hands-on QuickBooks experience, enjoy solving technical challenges, and take pride in helping customers succeed, we'd love to hear from you.

This is a fully remote role. However, you must reside in one of the following states: Arizona, Alabama, Colorado, Connecticut, Florida, Georgia, Illinois, Nevada, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Virginia, Wisconsin. Ready to Grow With Us?If you’re looking for a role where your expertise is valued, your growth is supported, and your work makes a real impact – Fourlane is the place to build your next chapter.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Fourlane's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Fourlane's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Fourlane's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.