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Open nowPosted 18 hours ago

Customer Services Assistant 2

Fraser Valley Regional Library13 open roles

Where
1321A 56 St, Delta, BC V4L 2A6, Canada
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Your applicationOpen nowCustomer Services Assistant 2Fraser Valley Regional Library · 1321A 56 St, Delta, BC V4L 2A6, Canada

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Fraser Valley Regional Library's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 18 hours ago

The posting

Job Type:  PermanentAffiliation: CUPELocation:  Tsawwassen LibraryWeekly Hours:  26Schedule:  Sun 9:30 am to 5:00 pm; Mon 10:30 am to 6:00 pm; Wed 11:00 am to 4:00 pm; Thurs 10:30 am to 6:00 pmJob Start Date:  October 25, 2026Pay Grade:  7Min Wage:  $35.56Max Wage:  $36.36 THE POSITION: As a Customer Services Assistant 2 you will provide exceptional customer service, deliver library and literacy programs, The Playground™ , events, tours and group presentations within the library, in the community and virtually in consultation with Librarian 3, 2, or 1, Library Supervisor 4 or 2. HERE IS WHAT YOU CAN BRING:

Proven commitment to providing exceptional customer service Strong team spirit A friendly, patient and outgoing personality Desire and experience in developing children, teen and adult programming Demonstrated proficiency in readers’ advisory, reference search strategy, and reference interview techniques Demonstrated ability and skills to plan, organize, promote and deliver a variety of creative programs, including The Playground™ , within minimum supervision, to all ages and abilities. This can be done either in library, in the community, or virtually.  A solid work ethic and self-motivation Knowledge of automated library systems A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.) A goal to strive for excellence Computer experience with Microsoft Office plus excellent keyboarding skills Eagerness to grow your skills, learn and explore Accurate keyboarding skills of 45 wpm.

POSITION REQUIREMENTS:

Diploma in Library and Information Technology from a recognized institution Up to six months work related and on the job customer service experience Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs

ADDITIONAL INFORMATION:

Candidate should be prepared for a busy schedule of programming and outreach Valid B. C. Drivers license (minimum level ‘N’) is an asset

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