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Open nowFirst seen 3 days ago

LP Customer Service Associate

Freelancerprox110 open roles

Where
Dubai, United Arab Emirates, Remote
Work mode
Remote
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Your applicationOpen nowLP Customer Service AssociateFreelancerprox · Dubai, United Arab Emirates, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Freelancerprox's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

We are looking for a vigilant and customer-focused Loss Prevention (LP) Customer Service Associate to help minimize theft and fraud while providing excellent service to customers. The role blends security awareness with frontline customer service, ensuring a safe and welcoming store environment.

Freelancer Prox is the first platform to provide a fully cost-free experience for both recruiters and job seekers. By creating a professional profile, candidates can enhance their global visibility and significantly increase their chances of being hired quickly for both remote and on-site positions. We encourage professionals to establish their profiles today to maximize opportunities for immediate and worldwide employment.

Key Responsibilities:

  • Serve as a visible deterrent at store entrances/exits to reduce theft and enhance security.
  • Greet customers warmly and monitor entry/exit points while maintaining a professional demeanor.
  • Observe and report suspicious behavior or potential theft in accordance with company policies.
  • Support store management with loss prevention procedures, incident documentation, and investigations.
  • Assist in monitoring surveillance equipment and reviewing CCTV footage as needed.
  • Respond calmly and appropriately to incidents, escalating to management or law enforcement when required.
  • Conduct routine checks of high-risk areas, fitting rooms, and storage zones.
  • Promote a safe and secure environment for both employees and customers.
  • Maintain compliance with all company loss prevention guidelines and safety protocols.

Qualifications:

  • High school diploma or equivalent required.
  • Prior experience in loss prevention, security, or retail customer service preferred.
  • Strong observational skills and attention to detail.
  • Excellent interpersonal and communication skills.
  • Ability to handle confrontational situations calmly and professionally.
  • Comfortable standing for long periods and walking the sales floor.
  • Basic computer skills for logging incidents and using surveillance systems.

Preferred:

  • Loss Prevention or Security certifications (e.g., Wicklander-Zulawski, LPQ) are a plus.
  • Familiarity with retail POS and inventory system
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