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Open nowPosted 11 days ago

Event Engineer - FEP PAY

Freemans Event Partners9 open roles

Where
FEP Pay HQ, United Kingdom
Work mode
Hybrid
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Your applicationOpen nowEvent Engineer - FEP PAYFreemans Event Partners · FEP Pay HQ, United Kingdom
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12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 11 days ago

The posting

Job description

Reporting to the Operations Manager, you will be responsible for deploying and supporting a range of temporary networks and POS/Payments Technology that delivers flawless payment acceptance across event sites.

This person must have excellent communication, and problem-solving skills will be required as well as some proven experience or interest in the events/payments industry. An ability to successfully lead and manage an event team is highly valuable.

Essential

  • Technical problem-solving ability
  • Good planning and time management skills with the ability to prioritise workload appropriately and meet challenging deadlines
  • Good verbal and written communication skills with the ability to build effective business and colleague relationships and explain solutions to a non-technical audience.
  • Ability to work unsupervised, using own initiative, in cooperation with other teams.
  • Good administrative and excellent time keeping/working to deadlines.
  • Understanding of events industry/experience of site-based working (exhibitions, conferences, green fields) - Understanding of, and commitment to, safe site working practices.
  • Understanding of, and commitment to, the unsociable working hours that are necessary in the events industry (working hours will ordinarily be 5 days out of every 7 including weekends and long days at times)
  • Full UK driving license (with no more than 6 points for minor convictions).
  • Ability to engage with teams and manage the event successfully.
  • Ability to work in and react to a changing environment and respond pragmatically to problems as they arise. - Ability to lead a team under pressure.
  • Good layer 2 knowledge and experience of CAT 5 cabling and fibre, PoE and good IP knowledge including subnets, routing, VLANS etc.

Desirable

  • Experience of working in a retail environment, with good working knowledge of payment solutions and EPOS.
  • Demonstrable experience of deploying and managing wired and Wi-Fi networks within high density environments.
  • Some planning and budgeting experience.
  • Training/qualifications in site Health and Safety.
  • Execute event or venue technical solutions, working to Event Pack and Budget guidelines.
  • Install EPOS/MPOS solutions within a temporary or fixed environment, providing full capability and user training to both internal and external customers.Ensure deployed solutions are PCI compliant where required.
  • Ensure, via the team, that all technological solutions are tested and in correct working order prior to live event.
  • Provide on-site technical support for the deployed infrastructure during an event or venue, monitoring performance, diagnosing, and fixing issues as they arise, providing a fast response service to issues and queries.
  • Undertake the breakdown of event/venue specific equipment including the de- rigging and storage of any mobile technology upon completion.
  • Ensure technical and operational issues are escalated in a timely fashion to your line manager. - Maintain all tools, equipment, and spares in a secure, organised, and accessible state.
  • Ensure that all site Health & Safety rules, procedures and requirements are always adhered to, and safe working practices are adopted.
  • Report any concerns regarding the suitability, security or use of company hardware to your line manager. - Provide Workshop based equipment maintenance during non-Event time as required.
  • Take into consideration sustainable solutions and best practice to ensure we take responsibility for reducing our impact on the environment and support the companywide sustainability strategy.
  • Any other duties that may be required from time to time for the smooth running of the business.

Job benefits

  • Competitive salary, commensurate with experience.
  • Bonus scheme
  • 25 days’ annual leave plus bank holidays.
  • Pension scheme.
  • Access to FEP’s wider employee benefits programme.
  • A dynamic, fast-paced environment where you can make a genuine impact at some of the UK’s most exciting venues.
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