Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 245 days ago

Associate Account Manager- Mandarin Speaking (Sydney)

fresha153 open roles

Where
Sydney
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAssociate Account Manager- Mandarin Speaking (Sydney)fresha · Sydney

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on fresha's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.4%1 day
  2. 3.5%3 days
  3. 7.7%7 days
  4. 13.4%14 days
  5. 34.5%30 days
This job: posted 245 days ago

The posting

The AI-powered OS for beauty,

wellness and self-care

About Fresha

Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.

Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Role overview

Given our exciting and progressive growth plans, we are looking for an exceptional Mandarin speaking Sales Account Manager (SMB) to join our global business.

Reporting to the Account Management Team Lead, and partnering closely with our Sales and Onboarding teams, you will own a portfolio of SMB Partners and be accountable for revenue growth through upsell, cross-sell, and increased product adoption. This is a quota-carrying, commission-earning role built for someone who enjoys commercial conversations, proactive outreach, and delivering month-on-month account spend growth.

This is a great opportunity for someone who thrives in a fast-paced environment, enjoys working autonomously, and wants to make a visible impact on revenue performance across a large customer base.

To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from our dog-friendly office five days per week.

Sydney office: Level 2, 364 Kent Street, Sydney NSW 2000

What you will be doing

  • Own revenue outcomes across your portfolio by carrying a monthly/quarterly expansion quota and driving consistent growth in account spend
  • Identify, qualify, and execute upsell and cross-sell opportunities within existing SMB Partners to increase product adoption and monetised revenue
  • Proactively engage your portfolio using a structured outbound cadence (calls, video, and face-to-face meetings) to create commercial opportunities, not just respond to requests
  • Analyse account performance and platform usage data to spot growth signals, prioritise accounts, and build targeted action plans
  • Run consultative sales conversations that clearly link Partner goals to Fresha solutions, handling objections and guiding Partners to the right products and features
  • Retain Partners by increasing value realised and addressing early churn risk through adoption, education, and commercial problem-solving
  • Build strong relationships with decision-makers and influencers across your accounts to drive long-term revenue expansion
  • Partner with Sales, Onboarding, and internal teams to remove blockers, improve Partner outcomes, and accelerate growth across your book

What we are looking for

  • 1 to 2 years experience in outbound business development and/or a quota-carrying account management or sales role
  • Demonstrated ability to hit targets and stay motivated by revenue goals and commission outcomes
  • Confidence running commercial conversations (pricing, value articulation, negotiation, objection handling)
  • Strong organisation skills to manage a high-volume portfolio with a consistent cadence
  • A proactive, self-starter mindset and comfort operating in a changing environment
  • Experience selling into small businesses is a plus
  • SaaS or platform experience is beneficial, but not essential if you’ve sold value and outcomes before
  • Excellent communication and listening skills
  • Creative problem-solving, with a test-and-learn approach to improving results

Interview Process

  • Screen stage - Video-call with a member from the Talent Team - 30 MINUTES
  • 1st stage - Video-call/in-person with Hiring Manager - 45-60 MINUTES
  • Final stage - Video-call/in-person with Hiring Team - 60-75 MINUTES

Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against fresha's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on fresha's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    fresha's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.